Telephony voice calls

Incident Report for DoIT

Resolved

This incident has been resolved.

Posted May 21, 2020 - 12:31 EDT

Update

This issue keeps appearing sporadically. The vendor has continued to monitor and troubleshoot.

Posted Apr 22, 2020 - 17:11 EDT

Monitoring

This issue has seemingly been resolved. However, because there are not many people on campus it's hard to know if we are 100%. The team will monitor for a few more days.

Posted Mar 24, 2020 - 10:34 EDT

Update

We are continuing to investigate this issue.

Posted Mar 16, 2020 - 10:15 EDT

Update

We are continuing to investigate this issue.

Posted Mar 11, 2020 - 08:52 EDT

Investigating

We are currently investigating reports of intermittent dropped calls. The team is investigating with the vendor.

Posted Mar 09, 2020 - 14:58 EDT

This incident affected: Network, Phones and TV (Voice Over Internet Protocol (VoIP), Telephone Systems).