Service Under Maintenance

About This Site

Welcome to the Division of Information Technology's home for system status and service incident information. You will find live and historical data on system status and scheduled maintenance.

Network, Phones and TV Operational
WolfieNet (Wi-Fi)   Operational
Eduroam (Wi-Fi)   Operational
Wired   Operational
Voice Over Internet Protocol (VoIP)   Operational
Virtual Private Network (VPN)   Operational
Campus Television   Operational
Telephone Systems   Operational
SOLAR   ? Operational
Blackboard   ? Operational
PeopleSoft   Operational
ITSM (service.stonybrook.edu)   ? Operational
G Suite (Google Apps) Operational
Google Apps Gmail   Operational
Google Apps Drive   Operational
Google Apps Calendar   Operational
Google Apps Docs   Operational
Google Apps Sheets   Operational
Google Apps Slides   Operational
Google Apps Groups   Operational
Google Apps Hangouts   Operational
Google Apps Sites   Operational
Business Systems Operational
25 Live   Operational
accessVIS   Operational
Aleph   ? Operational
Degree Works   Operational
Infor Enterprise Asset Management (Infor EAM)   Operational
Judicial Action Campus Counts   Operational
SAP Business Objects   Operational
SB Events   Operational
SUNY 1 & 2 (Legacy) & SMART Financial Systems (SUNY Web portal)   Operational
SBU 311 App   Operational
SBU Class Find   Operational
SBU Reporting   Operational
StarRez   Operational
Talent Management System (TMS)   Operational
WolfMart   Operational
Student and Faculty Services Operational
Classrooms   ? Operational
Clickers   Operational
ContentDM   Operational
Course Evaluations (Faculty & Administrators)   Operational
Course Evaluations (Students)   Operational
Digication ePortfolios   Operational
Echo360   Operational
Faculty Profiles   Operational
FIXIT   Operational
Lynda.com (discontinued)   Operational
Maple TA   Operational
Printing   Operational
Qualtrics   Operational
SINC Sites (Computer Labs)   Under Maintenance
Sparky (UNIX)   Operational
Virtual SINC Site   Under Maintenance
VoiceThread   Operational
SafeAssign   ? Operational
Servers, Storage and Backups Operational
Department Shared Folders   Operational
MySBFiles   Operational
NolijWeb Document Management System   Operational
Virtual Servers   Operational
Accounts and Passwords Operational
DUO Security Two-Factor Authentication   Operational
NetID / Single Sign On (SSO)   Operational
Collaboration and Publishing Operational
Drupal Content Management System   Operational
EZProxy   Operational
LISTSERV (Electronic Mailing Lists)   Operational
Lotus Notes   Operational
Office 365   Operational
Phone Directory and People Search   Operational
SBConnect (Adobe Connect Web Conferencing)   Operational
SB You   Operational
SharePoint   Operational
Yammer   Operational
Atlassian JIRA Cloud   Operational
Atlassian confluence.atlassian.com   Operational
Atlassian jira.atlassian.com   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Blackboard System Maintenance Dec 27, 07:00-17:00 EST
Blackboard will be unavailable all day for system maintenance.

During this time , no one will have access to the system.
Posted on Nov 7, 11:36 EST
Past Incidents
Nov 22, 2017

No incidents reported today.

Nov 21, 2017
Resolved - This incident has been resolved.
Nov 21, 09:04 EST
Investigating - Access to service unavailable. System Administrators notified.
Nov 21, 06:24 EST
Nov 20, 2017

No incidents reported.

Nov 19, 2017

No incidents reported.

Nov 18, 2017
Completed - maintenance is complete.
Nov 18, 10:16 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 07:00 EST
Scheduled - There will be a Scheduled outage/intermittent outage for mysbfiles tomorrow morning, 11/18/17 between 7 am -11 am.
Nov 17, 09:34 EST
Nov 17, 2017

No incidents reported.

Nov 16, 2017
Resolved - This incident has been resolved.
Nov 16, 11:21 EST
Investigating - Access to Yammer service is degraded. Can be reached after logon to Office365 but cannot be accessed directly. According to MicroSoft they are working on a resolution. System Administrators notified.
Nov 16, 07:15 EST
Nov 15, 2017
Resolved - The problem with Google Docs should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.
Nov 15, 17:17 EST
Update - UPDATE 11/15/17 16:58--Google Docs service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change.
Nov 15, 17:03 EST
Investigating - We're aware of a problem with Google Docs affecting a significant subset of users. The affected users are unable to access Google Docs. We will provide an update by November 15, 2017 2:30:00 PM PST detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change.
Nov 15, 17:02 EST
Resolved - No further incidents reported. Considered resolved.
Nov 15, 16:47 EST
Monitoring - DoIT Telephony team has resolved the issue. Will continue to monitor.
Nov 1, 17:18 EDT
Identified - There is a service disruption with telephone calling at the University Medical Center. External inbound and outbound calls are not connecting. Internal calls have not been affected. The issue has been identified as and the vendor has been notified.
Nov 1, 15:40 EDT
Nov 14, 2017

No incidents reported.

Nov 13, 2017
Resolved - This incident has been resolved.
Nov 13, 17:29 EST
Monitoring - Courses reported as "missing" have all been restored. DoIT will continue to monitor this issue and users are directed to contact DoIT if there are continued issues.
Nov 13, 09:53 EST
Investigating - Students and Instructors are reporting that students have been removed from Blackboard sites. Our systems group is investigating the issues .

Courses that are impacted are those that have been crosslisted in Blackboard or multiple sections that are feeding into one Blackboard site.

Updates will be posted here when we have more information.
Nov 13, 09:43 EST
Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017

No incidents reported.

Nov 9, 2017
Completed - The scheduled maintenance has been completed.
Nov 9, 18:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 17:00 EST
Scheduled - SBU Reporting will be down between 5 pm and 6 pm this evening for scheduled maintenance.
Nov 9, 13:49 EST
Resolved - DoIT has rerun the Blackboard system and all students are listed in their classes again.
Nov 9, 15:33 EST
Update - Systems is still investigating this issue. We have no additional updates at this time.
Nov 9, 12:49 EST
Investigating - Students and Instructors are reporting that students have been removed from Blackboard sites. Our systems group is investigating the issues .

Courses that are impacted are those that have been crosslisted in Blackboard or multiple sections that are feeding into one Blackboard site.

Updates will be posted here when we have more information.
Nov 9, 10:10 EST
Nov 8, 2017
Resolved - DoIT Staff have Identified the issue affecting Blackboard logins and resolved the issue.
Nov 8, 12:39 EST
Investigating - DoIT Staff is currently investigating an issue where users cannot log into Blackboard.
Nov 8, 12:03 EST