All Systems Operational

About This Site

Welcome to the Division of Information Technology's home for system status and service incident information. You will find live and historical data on system status and scheduled maintenance.

Network, Phones and TV Operational
WolfieNet (Wi-Fi)   Operational
Eduroam (Wi-Fi)   Operational
Wired   Operational
Voice Over Internet Protocol (VoIP)   Operational
Virtual Private Network (VPN)   Operational
Campus Television   Operational
Telephone Systems   Operational
SOLAR   ? Operational
Blackboard   ? Operational
PeopleSoft   Operational
ITSM (service.stonybrook.edu)   ? Operational
G Suite (Google Apps) Operational
Google Apps Gmail   Operational
Google Apps Drive   Operational
Google Apps Calendar   Operational
Google Apps Docs   Operational
Google Apps Sheets   Operational
Google Apps Slides   Operational
Google Apps Groups   Operational
Google Apps Hangouts   Operational
Google Apps Sites   Operational
Business Systems Operational
25 Live   Operational
accessVIS   Operational
Aleph   ? Operational
Degree Works   Operational
Infor Enterprise Asset Management (Infor EAM)   Operational
Judicial Action Campus Counts   Operational
SAP Business Objects   Operational
SB Events   Operational
SUNY 1 & 2 (Legacy) & SMART Financial Systems (SUNY Web portal)   Operational
SBU 311 App   Operational
SBU Class Find   Operational
SBU Reporting   Operational
StarRez   Operational
Talent Management System (TMS)   Operational
WolfMart   Operational
Student and Faculty Services Operational
Classrooms   ? Operational
Clickers   Operational
ContentDM   Operational
Course Evaluations (Faculty & Administrators)   Operational
Course Evaluations (Students)   Operational
Digication ePortfolios   Operational
Echo360   Operational
Faculty Profiles   Operational
FIXIT   Operational
Lynda.com (discontinued)   Operational
Maple TA   Operational
Printing   Operational
Qualtrics   Operational
SINC Sites (Computer Labs)   Operational
Sparky (UNIX)   Operational
Virtual SINC Site   Operational
VoiceThread   Operational
SafeAssign   ? Operational
Servers, Storage and Backups Operational
Department Shared Folders   Operational
MySBFiles   Operational
NolijWeb Document Management System   Operational
Virtual Servers   Operational
Accounts and Passwords Operational
DUO Security Two-Factor Authentication   Operational
NetID / Single Sign On (SSO)   Operational
Collaboration and Publishing Operational
Drupal Content Management System   Operational
EZProxy   Operational
LISTSERV (Electronic Mailing Lists)   Operational
Lotus Notes   Operational
Office 365   Operational
Phone Directory and People Search   Operational
SBConnect (Adobe Connect Web Conferencing)   Operational
SB You   Operational
SharePoint   Operational
Yammer   Operational
Atlassian JIRA Cloud   Operational
Atlassian confluence.atlassian.com   Operational
Atlassian jira.atlassian.com   Operational
myResearch Portal Operational
Conflict of Interest (COI)   Operational
Grants   Operational
Agreements   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled - The PeopleSoft Administrative System and the SOLAR System will be unavailable on Wednesday evening, September 19 starting at 5:00 PM. You will not be able to log in to SOLAR or PeopleSoft (HR and Student) during this time. It is expected that full access to these services will be restored around 10:00 PM the same evening. For the most up to date system status information visit itstatus.stonybrook.edu.
During this planned maintenance period, necessary updates will be applied to both the PeopleSoft HCM and CS databases and to SOLAR.
The PeopleSoft Financial System will not be impacted and will remain online.
Sep 17, 11:04 EDT
Past Incidents
Sep 19, 2018
Resolved - This incident has been resolved.
Sep 19, 08:07 EDT
Update - We are continuing to investigate this issue.
Sep 13, 19:05 EDT
Investigating - Legacy and Business Intelligence systems are having network issues.
Sep 13, 16:00 EDT
Sep 18, 2018
Completed - The scheduled maintenance has been completed.
Sep 18, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 08:00 EDT
Scheduled - myResearch Grants & Agreements will be down for maintenance Tuesday 9/18/18 between 8 AM and 9 AM.
Sep 14, 12:36 EDT
Sep 17, 2018
Resolved - This incident has been resolved.
Sep 17, 16:20 EDT
Update - Campus Solutions (CS), Human Capital Management (HCM), and Financials are not working at this time.
Sep 17, 15:18 EDT
Investigating - Service disruption due to power issue caused PeopleSoft financials to not post. Administrators are looking into issue for a quick resolution.
Sep 17, 15:03 EDT
Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018
Resolved - Echo has identified and addressed a root cause for the Echo360 North America service disruption.
Sep 14, 16:49 EDT
Monitoring - Echo has identified and addressed a root cause for the Echo360 North America service disruption. Service has been restored and we are monitoring the system at this time. We will provide an all-clear when we are satisfied with system stability and will follow up with a root cause analysis.
Sep 14, 11:51 EDT
Investigating - Unable to connect, getting "No institutions were found for [user email]". Echo360 website says "Experiencing an issue". Admins notified.
Sep 14, 10:35 EDT
Sep 13, 2018
Resolved - This incident has been resolved.
Sep 13, 13:15 EDT
Investigating - Access to service(s) is sporadic. Contacting SUNY inquiring if they are having issues with suny.edu URL(s).
Sep 13, 12:10 EDT
Resolved - This incident has been resolved.
Sep 13, 09:09 EDT
Investigating - Access to service is unavailable. System Administrators working on a resolution.
Sep 13, 06:07 EDT
Sep 12, 2018

No incidents reported.

Sep 11, 2018

No incidents reported.

Sep 10, 2018

No incidents reported.

Sep 9, 2018

No incidents reported.

Sep 8, 2018

No incidents reported.

Sep 7, 2018
Resolved - This incident has been resolved.
Sep 7, 16:36 EDT
Update - We are continuing to monitor for any further issues.
Sep 7, 16:36 EDT
Update - We are continuing to monitor for any further issues.
Sep 6, 09:22 EDT
Monitoring - The networking team identified and solved the issue. Will be monitoring.
Aug 27, 12:27 EDT
Investigating - DoIT is looking into issues of intermittent connectivity issues for SINC site computers in the following buildings: Earth Space Science, Chemistry, Center for Molecular Medicine, and Fine Arts (fourth floor)
Aug 17, 16:32 EDT
Sep 6, 2018
Resolved - Solar and PeopleSoft "slow response time" has been resolved, PS Admins rectified the issues affecting performance.
Sep 6, 09:12 EDT
Monitoring - At this time, both SOLAR and PeopleSoft are fully operational. DoIT will continue to monitor performance.
Aug 28, 09:12 EDT
Investigating - We are currently investigating reports of slow response times for SOLAR and PeopleSoft systems.
Aug 27, 12:31 EDT
Sep 5, 2018

No incidents reported.