Monitoring - This issue has seemingly been resolved. However, because there are not many people on campus it's hard to know if we are 100%. The team will monitor for a few more days.
Mar 24, 10:34 EDT
Update - We are continuing to investigate this issue.
Mar 16, 10:15 EDT
Update - We are continuing to investigate this issue.
Mar 11, 08:52 EDT
Investigating - We are currently investigating reports of intermittent dropped calls. The team is investigating with the vendor.
Mar 9, 14:58 EDT

About This Site

Welcome to the Division of Information Technology's home for system status and service incident information. You will find live and historical data on system status and scheduled maintenance.

Network, Phones and TV Operational
WolfieNet (Wi-Fi) Operational
Eduroam (Wi-Fi) Operational
Wired Operational
Voice Over Internet Protocol (VoIP) Operational
Virtual Private Network (VPN) Operational
Campus Television Operational
Telephone Systems Operational
SOLAR ? Operational
Blackboard ? Operational
PeopleSoft Operational
IT Service Portal (service.stonybrook.edu) ? Operational
G Suite (Google Apps) Operational
Google Apps Gmail Operational
Google Apps Drive Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Sheets Operational
Google Apps Slides Operational
Google Apps Groups Operational
Google Apps Hangouts Operational
Google Apps Sites Operational
Business Systems Operational
25 Live Operational
accessVIS Operational
Aleph ? Operational
Degree Works Operational
Infor Enterprise Asset Management (Infor EAM) Operational
Judicial Action Campus Counts Operational
SAP Business Objects Operational
SB Events Operational
SUNY 1 & 2 (Legacy) & SMART Financial Systems (SUNY Web portal) Operational
SBU 311 App Operational
SBU Class Find Operational
SBU Reporting Operational
StarRez Operational
Talent Management System (TMS) Operational
WolfMart Operational
Student and Faculty Services Operational
Classrooms ? Operational
Clickers Operational
ContentDM Operational
Course Evaluations (Faculty & Administrators) Operational
Course Evaluations (Students) Operational
Digication ePortfolios Operational
Echo360 Operational
Faculty Profiles Operational
FIXIT Operational
Maple TA Operational
Printing Operational
Qualtrics Operational
SINC Sites (Computer Labs) Operational
Sparky (UNIX) Operational
Virtual SINC Site Operational
VoiceThread Operational
SafeAssign ? Operational
Servers, Storage and Backups Operational
Department Shared Folders Operational
MySBFiles Operational
Document Management Systems (Nolij & OnBase) Operational
Virtual Servers Operational
Accounts and Passwords Operational
DUO Security Two-Factor Authentication Operational
NetID / Single Sign On (SSO) Operational
Collaboration and Publishing Operational
90 days ago
99.99 % uptime
Today
Drupal Content Management System Operational
EZProxy Operational
LISTSERV (Electronic Mailing Lists) Operational
Office 365 Operational
Phone Directory and People Search Operational
SBConnect (Adobe Connect Web Conferencing) Operational
SB You Operational
SharePoint Operational
Yammer Operational
Zoom ? Operational
90 days ago
99.99 % uptime
Today
Zoom Cloud Recording Operational
Zoom Zoom Cloud Room Connector Operational
Zoom Live Streaming Operational
Zoom Meeting Telephony Services Operational
Zoom Zoom Meetings Operational
Zoom Zoom Chat Operational
Zoom Zoom Phone Operational
Zoom Zoom Video Webinars Operational
Zoom Zoom Dashboard & Reporting Operational
Zoom Download Center Operational
Zoom Web Portal Operational
Zoom Zoom Connector for Cisco Operational
Zoom Zoom Connector for Polycom Operational
Zoom REST API Operational
myResearch Portal Operational
Conflict of Interest (COI) Operational
Grants Operational
Agreements Operational
IRB Operational
Safety Operational
Information Security Training (SANS) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Mar 29, 2020

No incidents reported today.

Mar 28, 2020

No incidents reported.

Mar 27, 2020
Resolved - Issues with Google Suite had been resolved (as of 13:26 PM 3/26/20, there was a lag in mail delivery yesterday.
Mar 27, 07:56 EDT
Investigating - Google is investigating the issue.
Mar 26, 20:51 EDT
Monitoring - Google Service (G Suite) has been restored for some users.
Mar 26, 19:41 EDT
Investigating - There is an issue with all Google (G Suite) Apps. An updated is expected within an hour.
Mar 26, 18:38 EDT
Mar 26, 2020
Resolved - This incident has been resolved.
Mar 26, 13:20 EDT
Investigating - Re-posted form the Google Apps Status page March 26, 2020 8:57:00 AM PDT

"We're investigating reports of an issue with Gmail. We will provide more information shortly. The affected users are unable to access Gmail."

Google are indicating problems with Gmail, Calendar, Drive, Docs, Sheets, Slides, Hangouts, Chat and Meet"

No indication so far the Stonybrook.edu users are affected. Will continue to monitor.
Mar 26, 12:42 EDT
Resolved - Yammer post in MS Service Status taken down, appears back to business as usual.
Mar 26, 11:59 EDT
Investigating - Per MS Service Status;Yammer Service Dusruption "Title: Feed not loading
User Impact: Users may find their Yammer feed is not loading.
Current status: We're analyzing diagnostic data to determine next troubleshooting steps.
Next update by: Thursday, March 26, 2020, at 3:30 PM UTC (11:30 AM EDT)
Mar 26, 10:32 EDT
Completed - The scheduled maintenance has been completed.
Mar 26, 05:49 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 05:00 EDT
Scheduled - To replace an expiring SSL certificate and changing the private keys that are used for the Duo integration. Users who may be logged in at that time will lose their connection until completed
Mar 25, 11:26 EDT
Mar 25, 2020
Resolved - This incident has been resolved.
Mar 25, 11:23 EDT
Update - A workaround has been put in place to permit Remote Desktop gateway access while we continue to investigate the issue.
Mar 24, 14:24 EDT
Investigating - We are currently investigating this issue.
Mar 24, 14:20 EDT
Mar 24, 2020
Completed - The scheduled maintenance has been completed.
Mar 24, 12:03 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 08:45 EDT
Scheduled - Blackboard will be unavailable from Monday 3/23 9pm EST -Tuesday 3/24 9pm EST. The application is not being updated, Blackboard functionality will not change. Subscribe to this notification to receive updates.

For additional information, including tools & services available to Faculty during this outage, visit: https://it.stonybrook.edu/keep-teaching
Mar 24, 08:42 EDT
Completed - The scheduled maintenance has been completed.
Mar 24, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 05:31 EDT
Scheduled - The server that houses mysbfiles.campus.stonybrook.edu will be upgraded.
Mar 23, 16:08 EDT
Completed - The scheduled maintenance has been completed.
Mar 24, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 05:30 EDT
Scheduled - Blackboard will be unavailable from Monday 3/23 9pm EST -Tuesday 3/24 9pm EST. The application is not being updated, Blackboard functionality will not change. Subscribe to this notification to receive updates.

For additional information, including tools & services available to Faculty during this outage, visit: https://it.stonybrook.edu/keep-teaching
Mar 19, 16:30 EDT
Mar 23, 2020
Resolved - This incident has been resolved.
Mar 23, 16:54 EDT
Identified - The vendor has identified the issue and is working on a resolution.
Mar 23, 14:33 EDT
Update - We are continuing to investigate this issue.
Mar 23, 14:25 EDT
Investigating - Unable to log in to create tickets, admins have been notified.
Mar 23, 14:25 EDT
Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020
Resolved - This incident has been resolved.
Mar 20, 16:30 EDT
Investigating - The Vendor is currently investigating the issue.
Mar 20, 16:27 EDT
Mar 19, 2020

No incidents reported.

Mar 18, 2020

No incidents reported.

Mar 17, 2020

No incidents reported.

Mar 16, 2020
Completed - The scheduled maintenance has been completed.
Mar 16, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 11:02 EDT
Scheduled - On Monday, March 16th (11AM-12 Noon) the network team will be performing maintenance for South P Lot. During this maintenance window, there will be a brief disruption of wired and wireless service.
Mar 16, 10:34 EDT
Mar 15, 2020

No incidents reported.