Investigating - DoIT is aware of an incident intermittently impacting Qualtrics: XM Directories. Qualtrics users trying to upload new distribution lists may experience errors on uploads or while editing existing segmented contact lists. DoIT has opened a ticket with Qualtrics Support on behalf of our enterprise license.
If you or your team are experiencing an error with Qualtrics directories, distributions, or contact lists: Please open a support ticket with DoIT at help.stonybrook.edu and a member of our team will discuss available work-around options that may best suit your needs.
May 20, 2026 - 20:32 EDT
Welcome to the Division of Information Technology's home for system status and service incident information. You will find live and historical data on system status and scheduled maintenance.
On July 21, 2026, between 4:00am and 6:00am, Networking will be performing system maintenance on the West Campus networking equipment. During this time, there will be a brief interruption in service.
If you experience any issues outside this time frame, please contact us via the DoIT Service Portal at http://service.stonybrook.edu Posted on
Jul 20, 2026 - 11:14 EDT
On July 23, 2026, between 4:00am and 6:00am, Networking will be performing system maintenance on the West Campus networking equipment. During this time, there will be a brief interruption in service.
If you experience any issues outside this time frame, please contact us via the DoIT Service Portal at http://service.stonybrook.edu Posted on
Jul 20, 2026 - 11:15 EDT
The Pharos print system will be undergoing maintenance during this time. This means the Print From Anywhere devices throughout the campus, including public lobbies and private offices, will not be functional during this time. Posted on
Jul 16, 2026 - 17:05 EDT
On July 28, 2026, between 5:00am and 6:00am, Networking will be performing system maintenance on the Residential and Academic Wi-Fi infrastructure. During this time, there will be a brief interruption in service.
If you experience any issues outside this time frame, please contact us via the DoIT Service Portal at http://service.stonybrook.edu Posted on
Jul 20, 2026 - 10:43 EDT
On July 30, 2026 , between 5:00am and 7:00am, Networking will be performing system maintenance on Residential and Academic Wi-Fi infrastructure. We do not anticipate any disruption of services.
If you find this maintenance has affected you, please let us know at http://service.stonybrook.edu/ Posted on
Jul 20, 2026 - 10:46 EDT
Update -
We will be undergoing scheduled maintenance during this time.
Jul 20, 2026 - 10:31 EDT
Scheduled -
We will be undergoing scheduled maintenance during this time. No password changes can be made during this time. This applies to NetID, SOLAR, and PeopleSoft passwords.
Jul 20, 2026 - 10:30 EDT
Resolved -
The issue has been resolved services remain healthy and stable. We appreciate your patience while we addressed this service incident.
Jul 16, 15:54 EDT
Investigating -
Cisco is investigating an issue affecting Webex Contact Center agents in the US where completed calls continue to appear as active in the Webex App after they have ended. Although the calls are no longer active, they remain displayed in the application, which may prevent agents from answering subsequent calls. This issue is impacting only calls handled through the Webex App.
Jul 16, 08:56 EDT
Completed -
The scheduled maintenance has been completed.
Jul 7, 06:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 04:00 EDT
Scheduled -
Networking will be performing network switch maintenance in the Simons Center on Tuesday, July 7th, from 4:00 AM to 6:00 AM. This maintenance will also include the Computing Center switch.
Jul 2, 15:28 EDT