Network Connectivity issues
Update - We are continuing to monitor for any further issues.
Oct 11, 15:09 EDT
Update - DoIT is aware that network connectivity (wired and wireless), although improved, have not been fully restored. The networking team is implementing a change to alleviate known issues. The team will continue to monitor and troubleshoot.
Oct 10, 15:03 EDT
Update - It appears the network has stabilized. The network team will continue to monitor.
Oct 1, 14:40 EDT
Monitoring - The networking team has performed three separate emergency maintenance on the residential network today. We are now continuing to monitor the results over the course of the weekend.
Sep 28, 00:01 EDT
Update - The networking team has performed maintenance on equipment twice today. They continue to monitor the results for performance improvements.
Sep 27, 19:28 EDT
Update - The Networking team continues to investigate wired and wireless issues happening all over campus. The team has implemented a few changes over the past 12 hours and are monitoring the results.
Sep 27, 09:32 EDT
Investigating - The Network team is aware of network connectivity issues and is again investigating.
Sep 26, 09:44 EDT
Update - We are continuing to monitor for further issues.
Sep 23, 15:00 EDT
Update - We are continuing to monitor for any further issues.
Sep 20, 15:02 EDT
Monitoring - The problem seems to be resolved. The Networking team will continue to monitor.
Sep 20, 15:02 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 20, 10:50 EDT
Investigating - DoIT has received complaints about poor network connectivity. The network team is investigating.
Sep 20, 09:37 EDT
Dana Hall network connectivity
Update - The fix will be implemented on Monday, October 14
Oct 11, 12:00 EDT
Identified - The Networking team is aware and has identified the issue affecting Dana Hall network connectivity and is actively working on a resolution.
Oct 10, 12:12 EDT

About This Site

Welcome to the Division of Information Technology's home for system status and service incident information. You will find live and historical data on system status and scheduled maintenance.

Uptime over the past 90 days. View historical uptime.
Network, Phones and TV Degraded Performance
WolfieNet (Wi-Fi) Operational
Eduroam (Wi-Fi) Operational
Wired Operational
Voice Over Internet Protocol (VoIP) Operational
Virtual Private Network (VPN) Operational
Campus Television Operational
Telephone Systems Degraded Performance
SOLAR ? Operational
Blackboard ? Operational
PeopleSoft Operational
IT Service Portal (service.stonybrook.edu) ? Operational
G Suite (Google Apps) Operational
Google Apps Gmail Operational
Google Apps Drive Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Sheets Operational
Google Apps Slides Operational
Google Apps Groups Operational
Google Apps Hangouts Operational
Google Apps Sites Operational
Business Systems Operational
25 Live Operational
accessVIS Operational
Aleph ? Operational
Degree Works Operational
Infor Enterprise Asset Management (Infor EAM) Operational
Judicial Action Campus Counts Operational
SAP Business Objects Operational
SB Events Operational
SUNY 1 & 2 (Legacy) & SMART Financial Systems (SUNY Web portal) Operational
SBU 311 App Operational
SBU Class Find Operational
SBU Reporting Operational
StarRez Operational
Talent Management System (TMS) Operational
WolfMart Operational
Student and Faculty Services Operational
Classrooms ? Operational
Clickers Operational
ContentDM Operational
Course Evaluations (Faculty & Administrators) Operational
Course Evaluations (Students) Operational
Digication ePortfolios Operational
Echo360 Operational
Faculty Profiles Operational
FIXIT Operational
Maple TA Operational
Printing Operational
Qualtrics Operational
SINC Sites (Computer Labs) Operational
Sparky (UNIX) Operational
Virtual SINC Site Operational
VoiceThread Operational
SafeAssign ? Operational
Servers, Storage and Backups Operational
Department Shared Folders Operational
MySBFiles Operational
Document Management Systems (Nolij & OnBase) Operational
Virtual Servers Operational
Accounts and Passwords Operational
DUO Security Two-Factor Authentication Operational
NetID / Single Sign On (SSO) Operational
Collaboration and Publishing Operational
Drupal Content Management System Operational
EZProxy Operational
LISTSERV (Electronic Mailing Lists) Operational
Office 365 Operational
Phone Directory and People Search Operational
SBConnect (Adobe Connect Web Conferencing) Operational
SB You Operational
SharePoint Operational
Yammer Operational
myResearch Portal Operational
Conflict of Interest (COI) Operational
Grants Operational
Agreements Operational
IRB Operational
Information Security Training (SANS) ? Operational
90 days ago
94.76 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Blackboard will be unavailable Oct 25, 07:00-08:30 EDT
Blackboard will be unavailable on Friday 10/25/19 from ~ 7am - 8:30am. Students who need to access echos during this time may do so directly from stonybrook.edu/echo360 (log in with your NetID).

Please subscribe to this notice if you would like to receive a status update.
Posted on Oct 17, 08:55 EDT
Past Incidents
Oct 20, 2019
Network Maintenance - VoIP telephone service
Completed - The scheduled maintenance has been completed.
Oct 20, 05:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 04:00 EDT
Scheduled - On Sunday, October 20th, between 4:00AM- 4:30AM, Networking is scheduled to perform maintenance on the VoIP network. No service disruptions are expected.
Oct 18, 15:27 EDT
Network Maintenance - Residential Network Core
Completed - The scheduled maintenance has been completed.
Oct 20, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 03:30 EDT
Scheduled - On Sunday, October 20th, between 3:30AM- 4:00AM, Networking is scheduled to perform maintenance on the Residential Network Core. There will be a brief disruption of wired and wireless service.
Oct 18, 15:26 EDT
Oct 19, 2019

No incidents reported.

Oct 18, 2019
Network Maintenance - West Apartments E through J
Completed - The scheduled maintenance has been completed.
Oct 18, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 12:00 EDT
Scheduled - On Thursday, October 17th, between 12:00pm to 12:15pm Networking is scheduled to perform maintenance on the Residential network in West E-J only. There will be a brief disruption of wired and wireless service.
Oct 17, 10:51 EDT
Cherwell Upgrade to v9.6.1
Completed - The scheduled maintenance has been completed.
Oct 18, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 18:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 7, 10:56 EDT
Scheduled - The Cherwell environment will be upgraded to v9.6.1. During this time the system will be unavailable for submitting requests via the portal, or for technicians updating existing incidents and service requests.
Oct 7, 10:56 EDT
Oct 17, 2019
Network Maintenance - Suffolk Hall
Completed - The scheduled maintenance has been completed.
Oct 17, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 06:30 EDT
Scheduled - Networking is scheduled to perform routine maintenance in Suffolk Hall. There will be a brief disruption of network services between 6:30am and 8:30am on Thursday, October 17, 2019
Oct 8, 10:51 EDT
Oct 16, 2019

No incidents reported.

Oct 15, 2019
Network Maintenance - Endeavor Hall
Completed - The scheduled maintenance has been completed.
Oct 15, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 06:30 EDT
Scheduled - Networking is scheduled to perform routine maintenance in Endeavor Hall. There will be a brief disruption of network services between 6:30am and 8:30am on Tuesday, October 15, 2019
Oct 8, 10:49 EDT
Oct 14, 2019
Access/Scanning Issues in Nolij
Resolved - This incident has been resolved.
Oct 14, 18:33 EDT
Update - We are continuing to investigate this issue.
Oct 9, 11:48 EDT
Update - We are continuing to investigate this issue.
Oct 9, 11:45 EDT
Investigating - We are aware of certain users that are experiencing trouble using NolijWeb. Technicians are making visits to clients to remedy the issue that involves applying settings to the individual’s computers.
If you are experiencing issues with NolijWeb, please report it to us by submitting a trouble ticket via our service portal - http://service.stonybrook.edu
Oct 9, 11:45 EDT
Network Maintenance - Discovery Hall
Completed - The scheduled maintenance has been completed.
Oct 14, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 06:30 EDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 8, 10:50 EDT
Scheduled - Networking is scheduled to perform routine maintenance in Discovery Hall. There will be a brief disruption of network services between 6:30am and 8:30am on Monday, October 14, 2019
Oct 8, 10:48 EDT
Oct 13, 2019
Wireless Network maintenance
Completed - The scheduled maintenance has been completed.
Oct 13, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 05:00 EDT
Scheduled - DoIT will be performing maintenance on the wireless network. There will be a brief disruption in service for Academic & Residential wireless networks.
Oct 11, 11:55 EDT
Oct 12, 2019

No incidents reported.

Oct 9, 2019
myResearch COI, IRB, Grants, Agreements
Completed - The scheduled maintenance has been completed.
Oct 9, 23:37 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 20:01 EDT
Scheduled - myResearch COI, IRB, Grants and Agreements will be down for maintenance Wednesday 10/9/19 between 8 PM and 12:00 AM.
Oct 8, 09:59 EDT
Network Maintenance - Challenger Hall
Completed - The scheduled maintenance has been completed.
Oct 9, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 06:30 EDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 8, 10:50 EDT
Scheduled - Networking is scheduled to perform routine maintenance in Challenger Hall. There will be a brief disruption of network services between 6:30am and 8:30am on Wednesday, October 9, 2019.
Oct 8, 10:47 EDT
Oct 8, 2019
Document Management Systems (Nolij & OnBase)
Completed - The scheduled maintenance has been completed.
Oct 8, 18:18 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 17:30 EDT
Scheduled - DoIT will be performing maintenance on NolijWeb Administrative Instance. This will begin on 10/8/2019 at 5:30pm and end by 10/9/2019 at 7:00am. This will cause the application to be down during these times. The application is being restored back to a previous version (6.7.15)
Oct 8, 17:25 EDT
Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

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