Telephony VoIP maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 02:01 EDT
Scheduled - The Telephony team will be performing maintenance on the VoIP telephone system. There will be a very brief disruption in service at some point between the hours of 2am and 5am.
Safe Assign - Delays in processing papers
Investigating - Blackboard is experiencing delays with SafeAssign. Processing should be completed by Saturday.
May 14, 14:47 EDT
Processing of Respondus Monitor proctoring for Thursday 4/30 & Friday 5/1 exams
Identified - The issue has been identified and a fix is being implemented.
May 2, 20:27 EDT
Investigating - Respondus has just alerted us of the following issue:

Respondus Monitor encountered issues processing the proctoring data and videos for a number of exams taken on Thursday and Friday. A patch for the problem has been created and the affected exam sessions are scheduled to be reprocessed over the weekend, as soon as the patch clears QA.

Exams using Respondus Monitor since Friday 6pm PT are not affected by this issue. Proctoring results for those sessions are processing on a normal schedule.

We sincerely apologize for the delayed results and are doing everything we can to resolve this issue quickly.

If you have questions about this issue, please open a support ticket at https://support.respondus.com/support/ .

Thanks,
The Respondus Team
May 2, 20:21 EDT

About This Site

Welcome to the Division of Information Technology's home for system status and service incident information. You will find live and historical data on system status and scheduled maintenance.

Uptime over the past 90 days. View historical uptime.
Network, Phones and TV Under Maintenance
WolfieNet (Wi-Fi) Operational
Eduroam (Wi-Fi) Operational
Wired Operational
Voice Over Internet Protocol (VoIP) Under Maintenance
Virtual Private Network (VPN) Operational
Campus Television Operational
Telephone Systems Under Maintenance
SOLAR ? Operational
PeopleSoft Operational
IT Service Portal (service.stonybrook.edu) ? Operational
G Suite (Google Apps) Operational
Google Apps Gmail Operational
Google Apps Drive Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Sheets Operational
Google Apps Slides Operational
Google Apps Groups Operational
Google Apps Hangouts Operational
Google Apps Sites Operational
Business Systems Operational
25 Live Operational
accessVIS Operational
Aleph ? Operational
Degree Works Operational
Infor Enterprise Asset Management (Infor EAM) Operational
Judicial Action Campus Counts Operational
SAP Business Objects Operational
SB Events Operational
SUNY 1 & 2 (Legacy) & SMART Financial Systems (SUNY Web portal) Operational
SBU 311 App Operational
SBU Class Find Operational
SBU Reporting Operational
StarRez Operational
Talent Management System (TMS) Operational
WolfMart Operational
Student and Faculty Services Degraded Performance
90 days ago
100.0 % uptime
Today
Blackboard ? Operational
Classrooms ? Operational
Clickers Operational
ContentDM Operational
Course Evaluations (Faculty & Administrators) Operational
Course Evaluations (Students) Operational
Digication ePortfolios Operational
Echo360 Operational
Faculty Profiles Operational
FIXIT Operational
Maple TA Operational
Printing Operational
Qualtrics Operational
Respondus Lockdown Browser & Respondus Monitor ? Operational
90 days ago
100.0 % uptime
Today
SafeAssign ? Degraded Performance
SINC Sites (Computer Labs) Operational
Sparky (UNIX) Operational
Virtual SINC Site Operational
VoiceThread Operational
Servers, Storage and Backups Operational
Department Shared Folders Operational
MySBFiles Operational
Document Management Systems (Nolij & OnBase) Operational
Virtual Servers Operational
Accounts and Passwords Operational
DUO Security Two-Factor Authentication Operational
NetID / Single Sign On (SSO) Operational
Collaboration and Publishing Operational
90 days ago
99.99 % uptime
Today
Drupal Content Management System Operational
EZProxy Operational
LISTSERV (Electronic Mailing Lists) Operational
Office 365 Operational
Phone Directory and People Search Operational
SBConnect (Adobe Connect Web Conferencing) Operational
SB You Operational
SharePoint Operational
Yammer Operational
Zoom ? Operational
90 days ago
99.99 % uptime
Today
Zoom Cloud Recording Operational
Zoom Zoom Cloud Room Connector Operational
Zoom Live Streaming Operational
Zoom Meeting Telephony Services Operational
Zoom Zoom Meetings Operational
Zoom Zoom Chat Operational
Zoom Zoom Phone Operational
Zoom Zoom Video Webinars Operational
Zoom Zoom Dashboard & Reporting Operational
Zoom Download Center Operational
Zoom Web Portal Operational
Zoom Zoom Connector for Cisco Operational
Zoom Zoom Connector for Polycom Operational
Zoom REST API Operational
myResearch Portal Operational
Conflict of Interest (COI) Operational
Grants Operational
Agreements Operational
IRB Operational
Safety Operational
Information Security Training (SANS) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Network wired maintenance May 28, 09:30-10:00 EDT
On Thursday, May 28th between 9:30am-10:00am, Networking is scheduled to perform maintenance on the perimeter and campus firewall(s). We do not anticipate any disruption of service.
Posted on May 27, 15:28 EDT
Past Incidents
May 28, 2020

Unresolved incident: Telephony VoIP maintenance.

May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020
Blackboard Intermittent Issues
Resolved - This incident has been resolved.
May 22, 16:49 EDT
Investigating - DoIT is currently investigating reports of intermittent issues with logging into Blackboard.
May 22, 13:30 EDT
May 21, 2020
Telephony voice calls
Resolved - This incident has been resolved.
May 21, 12:31 EDT
Update - This issue keeps appearing sporadically. The vendor has continued to monitor and troubleshoot.
Apr 22, 17:11 EDT
Monitoring - This issue has seemingly been resolved. However, because there are not many people on campus it's hard to know if we are 100%. The team will monitor for a few more days.
Mar 24, 10:34 EDT
Update - We are continuing to investigate this issue.
Mar 16, 10:15 EDT
Update - We are continuing to investigate this issue.
Mar 11, 08:52 EDT
Investigating - We are currently investigating reports of intermittent dropped calls. The team is investigating with the vendor.
Mar 9, 14:58 EDT
Telephone Service Interruption
Resolved - This incident has been resolved.
May 21, 11:52 EDT
Monitoring - A fix has been implemented. Service is fully restored. We will be closely monitoring.
May 20, 22:13 EDT
Identified - The issue has been identified and our vendor is working on a fix ASAP.
May 20, 21:35 EDT
Update - We are continuing to investigate this issue.
May 20, 20:50 EDT
Investigating - We are currently investigating an issue with inbound and internal calling
May 20, 20:49 EDT
May 20, 2020
IT Service Portal
Resolved - You can now log into portal from home page.
May 20, 18:17 EDT
Investigating - Unable to access IT Service Portal. Administrators have been notified.
May 20, 16:22 EDT
May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.

May 14, 2020
myResearch Suite (COI, IRB, Grants, Agreements, Safety)
Completed - The scheduled maintenance has been completed.
May 14, 21:13 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 20:01 EDT
Scheduled - The myResearch Suite (COI, IRB, Grants, Agreements, Safety) will be down for maintenance tonight 5/14/2020 between 8 PM and 10 PM.
May 14, 09:33 EDT
Blackboard Outage
Resolved - This incident has been resolved.
May 14, 14:50 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 6, 19:56 EDT
Investigating - DoIT is currently investigating a Blackboard outage.
May 6, 19:43 EDT
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