IT Service Portal
Investigating - We are currently investigating intermittent issues with submitting IT tickets via the self-service portal.
Jan 9, 14:42 EST

About This Site

Welcome to the Division of Information Technology's home for system status and service incident information. You will find live and historical data on system status and scheduled maintenance.

Uptime over the past 90 days. View historical uptime.
Network, Phones and TV Operational
WolfieNet (Wi-Fi) Operational
Eduroam (Wi-Fi) Operational
Wired Operational
Voice Over Internet Protocol (VoIP) Operational
Virtual Private Network (VPN) Operational
Campus Television Operational
Telephone Systems Operational
SOLAR ? Operational
Blackboard ? Operational
PeopleSoft Operational
IT Service Portal (service.stonybrook.edu) ? Degraded Performance
G Suite (Google Apps) Operational
Google Apps Gmail Operational
Google Apps Drive Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Sheets Operational
Google Apps Slides Operational
Google Apps Groups Operational
Google Apps Hangouts Operational
Google Apps Sites Operational
Business Systems Operational
25 Live Operational
accessVIS Operational
Aleph ? Operational
Degree Works Operational
Infor Enterprise Asset Management (Infor EAM) Operational
Judicial Action Campus Counts Operational
SAP Business Objects Operational
SB Events Operational
SUNY 1 & 2 (Legacy) & SMART Financial Systems (SUNY Web portal) Operational
SBU 311 App Operational
SBU Class Find Operational
SBU Reporting Operational
StarRez Operational
Talent Management System (TMS) Operational
WolfMart Operational
Student and Faculty Services Operational
Classrooms ? Operational
Clickers Operational
ContentDM Operational
Course Evaluations (Faculty & Administrators) Operational
Course Evaluations (Students) Operational
Digication ePortfolios Operational
Echo360 Operational
Faculty Profiles Operational
FIXIT Operational
Maple TA Operational
Printing Operational
Qualtrics Operational
SINC Sites (Computer Labs) Operational
Sparky (UNIX) Operational
Virtual SINC Site Operational
VoiceThread Operational
SafeAssign ? Operational
Servers, Storage and Backups Operational
Department Shared Folders Operational
MySBFiles Operational
Document Management Systems (Nolij & OnBase) Operational
Virtual Servers Operational
Accounts and Passwords Operational
DUO Security Two-Factor Authentication Operational
NetID / Single Sign On (SSO) Operational
Collaboration and Publishing Operational
Drupal Content Management System Operational
EZProxy Operational
LISTSERV (Electronic Mailing Lists) Operational
Office 365 Operational
Phone Directory and People Search Operational
SBConnect (Adobe Connect Web Conferencing) Operational
SB You Operational
SharePoint Operational
Yammer Operational
myResearch Portal Operational
Conflict of Interest (COI) Operational
Grants Operational
Agreements Operational
IRB Operational
Safety Operational
Information Security Training (SANS) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Jan 26, 2020

No incidents reported today.

Jan 25, 2020

No incidents reported.

Jan 24, 2020
Network Maintenance: Mendelsohn Quad
Completed - The scheduled maintenance has been completed.
Jan 24, 12:15 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 12:00 EST
Scheduled - The Network team will be performing maintenance today, Friday, January 24 at 12pm. There will be a disruption of both wired and wireless services for Mendelsohn Quad for approximately 15 minutes.
Jan 24, 09:11 EST
Jan 23, 2020

No incidents reported.

Jan 22, 2020
Google Drive
Resolved - The problem with Google Drive should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.

Please have affected users re-authenticate to use Drive File Stream.
Jan 22, 15:08 EST
Monitoring - Google Drive service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change. The affected users are able to access Google Drive, but are seeing error messages, high latency, and/or other unexpected behavior.

Users should now be able to log in to Drive File Stream.
Jan 22, 14:57 EST
Investigating - We're investigating reports of an issue with Google Drive. We will provide more information shortly. The affected users are able to access Google Drive, but are seeing error messages, high latency, and/or other unexpected behavior.

This issue only affects Drive File Stream.

As a workaround, use the Drive Web interface.
Jan 22, 14:31 EST
Residential network maintenance  - Roosevelt Quad and West Apartments
Completed - The scheduled maintenance has been completed.
Jan 22, 06:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 05:00 EST
Scheduled - The networking team will be performing maintenance on the equipment in Roosevelt Quad and West Apartments on January 22, 2020.  There will be brief interruptions in service between the hours of 5:00 and 6:30am.
Jan 9, 14:14 EST
Jan 21, 2020
Residential network maintenance  - Roth Quad, Tabler Quad and Southampton residences
Completed - The scheduled maintenance has been completed.
Jan 21, 06:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 05:00 EST
Scheduled - The networking team will be performing maintenance on the equipment in Roth Quad, Tabler Quad and Southampton residences on January 21, 2020.  There will be brief interruptions in service between the hours of 5:00 and 6:30am.
Jan 9, 14:12 EST
Jan 20, 2020

No incidents reported.

Jan 19, 2020
Wireless Network Maintenance
Completed - The scheduled maintenance has been completed.
Jan 19, 06:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 03:00 EST
Scheduled - The Networking team will be performing maintenance on the wireless network on Sunday, January 19, 2020. between the hours of 3am and 6am. During this time, Wireless Guest Registration and WolfieNet-IoT Device Registration may have a brief disruption of service.
Jan 17, 14:02 EST
Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020
Residential network maintenance  - Kelly Quad
Completed - The scheduled maintenance has been completed.
Jan 16, 06:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 05:00 EST
Scheduled - The networking team will be performing maintenance on the equipment in Kelly Quad on January 16, 2020.  There will be brief interruptions in service between the hours of 5:00 and 6:30am.
Jan 9, 14:06 EST
Jan 15, 2020
Residential network maintenance  - Chapin, Toll Drive Dorms, H quad and Mendelsohn quad
Completed - The scheduled maintenance has been completed.
Jan 15, 06:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 05:00 EST
Scheduled - The networking team will be performing maintenance on the equipment in Chapin, Toll Drive Dorms, H quad and Mendelsohn quads on January 15, 2020.  There will be brief interruptions in service between the hours of 5:00 and 6:30am.
Jan 9, 14:07 EST
Jan 14, 2020
Residential network maintenance - Schomburg
Completed - The scheduled maintenance has been completed.
Jan 14, 06:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 05:00 EST
Scheduled - The networking team will be performing maintenance on the equipment in Schomburg on January 14, 2020. There will be brief interruptions in service between the hours of 5:00 and 6:30 am.
Jan 9, 13:59 EST
Jan 13, 2020
AccessVIS - down from 4:30pm - 5:30pm Monday 1/13/20
Completed - The scheduled maintenance has been completed.
Jan 13, 17:02 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 16:30 EST
Scheduled - Visa and Immigration Services Online Portal will be unavailable while update applied.
Jan 13, 15:15 EST
Jan 12, 2020
Ally Maintenance (Blackboard Component)
Completed - The scheduled maintenance has been completed.
Jan 12, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 00:00 EST
Scheduled - Ally, the accessibility and alternative format tool within Blackboard, will be undergoing scheduled maintenance. This maintenance is being performed by the vendor. During this time, institutional accessibility reports, alternative format views, and instructor accessibility scores will not be available.

Blackboard will still be available during this window.
Jan 10, 12:01 EST
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