DoIT Status

Network Connectivity issues

Update - We are continuing to monitor for any further issues.
Nov 8, 09:43 EST

Update - The networking team is aware of another wireless service disruption that occurred last night. The team is working with the wireless vendor on the issue.
Nov 8, 09:43 EST

Update - We are continuing to monitor for any further issues.
Oct 29, 15:40 EDT

Update - The networking team is investigating reports of wireless disruptions that occurred over the weekend of 10/19 and 10/20.
Oct 21, 15:45 EDT

Update - We are continuing to monitor for any further issues.
Oct 11, 15:09 EDT

Update - DoIT is aware that network connectivity (wired and wireless), although improved, have not been fully restored. The networking team is implementing a change to alleviate known issues. The team will continue to monitor and troubleshoot.
Oct 10, 15:03 EDT

Update - It appears the network has stabilized. The network team will continue to monitor.
Oct 1, 14:40 EDT

Monitoring - The networking team has performed three separate emergency maintenance on the residential network today. We are now continuing to monitor the results over the course of the weekend.
Sep 28, 00:01 EDT

Update - The networking team has performed maintenance on equipment twice today. They continue to monitor the results for performance improvements.
Sep 27, 19:28 EDT

Update - The Networking team continues to investigate wired and wireless issues happening all over campus. The team has implemented a few changes over the past 12 hours and are monitoring the results.
Sep 27, 09:32 EDT

Investigating - The Network team is aware of network connectivity issues and is again investigating.
Sep 26, 09:44 EDT

Update - We are continuing to monitor for further issues.
Sep 23, 15:00 EDT

Update - We are continuing to monitor for any further issues.
Sep 20, 15:02 EDT

Monitoring - The problem seems to be resolved. The Networking team will continue to monitor.
Sep 20, 15:02 EDT

Identified - The issue has been identified and a fix is being implemented.
Sep 20, 10:50 EDT

Investigating - DoIT has received complaints about poor network connectivity. The network team is investigating.
Sep 20, 09:37 EDT

About This Site

Welcome to the Division of Information Technology's home for system status and service incident information. You will find live and historical data on system status and scheduled maintenance.

Uptime over the past 90 days. View historical uptime.

Network, Phones and TV Degraded Performance

WolfieNet (Wi-Fi) Operational

Eduroam (Wi-Fi) Operational

Wired Operational

Voice Over Internet Protocol (VoIP) Operational

Virtual Private Network (VPN) Operational

Campus Television Operational

Telephone Systems Degraded Performance

SOLAR Operational

Blackboard Operational

PeopleSoft Operational

IT Service Portal (service.stonybrook.edu) Operational

G Suite (Google Apps) Operational

Google Apps Gmail Operational

Google Apps Drive Operational

Google Apps Calendar Operational

Google Apps Docs Operational

Google Apps Sheets Operational

Google Apps Slides Operational

Google Apps Groups Operational

Google Apps Hangouts Operational

Google Apps Sites Operational

Business Systems Operational

25 Live Operational

accessVIS Operational

Aleph Operational

Degree Works Operational

Infor Enterprise Asset Management (Infor EAM) Operational

Judicial Action Campus Counts Operational

SAP Business Objects Operational

SB Events Operational

SUNY 1 & 2 (Legacy) & SMART Financial Systems (SUNY Web portal) Operational

SBU 311 App Operational

SBU Class Find Operational

SBU Reporting Operational

StarRez Operational

Talent Management System (TMS) Operational

WolfMart Operational

Student and Faculty Services Operational

Classrooms Operational

Clickers Operational

ContentDM Operational

Course Evaluations (Faculty & Administrators) Operational

Course Evaluations (Students) Operational

Digication ePortfolios Operational

Echo360 Operational

Faculty Profiles Operational

FIXIT Operational

Maple TA Operational

Printing Operational

Qualtrics Operational

SINC Sites (Computer Labs) Operational

Sparky (UNIX) Operational

Virtual SINC Site Operational

VoiceThread Operational

SafeAssign Operational

Servers, Storage and Backups Operational

Department Shared Folders Operational

MySBFiles Operational

Document Management Systems (Nolij & OnBase) Operational

Virtual Servers Operational

Accounts and Passwords Operational

DUO Security Two-Factor Authentication Operational

NetID / Single Sign On (SSO) Operational

Collaboration and Publishing Operational

Drupal Content Management System Operational

EZProxy Operational

LISTSERV (Electronic Mailing Lists) Operational

Office 365 Operational

Phone Directory and People Search Operational

SBConnect (Adobe Connect Web Conferencing) Operational

SB You Operational

SharePoint Operational

Yammer Operational

myResearch Portal Operational

Conflict of Interest (COI) Operational

Grants Operational

Agreements Operational

IRB Operational

Information Security Training (SANS) Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 12, 2019

No incidents reported today.

Nov 11, 2019

Google Hangouts.

Resolved - This incident has been resolved.
Nov 11, 07:49 EST

Investigating - From the 'Goolgle Apps Status page", no indication so far the SBU users are affected.

"Status: Service disruption
We're investigating reports of an issue with Hangouts Meet. We will provide more information shortly.

Affected users are unable to join Hangouts Meet calls"
Nov 11, 07:48 EST

Nov 10, 2019

Residential Wireless Network Maintenance

Completed - The scheduled maintenance has been completed.
Nov 10, 05:30 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 05:01 EST

Scheduled - The Network team will be performing maintenance on the residential wireless network. There will be a brief disruption of WiFi service for the Residential Network between 5:00am and 5:30am on November 10, 2019.
Nov 8, 16:19 EST

Nov 9, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

Google Groups Reporting Issues

Resolved - Issue with Google Groups has been resolved
Nov 6, 11:54 EST

Investigating - Per Google Apps Status; "
Status: Service disruption
We're investigating reports of an issue with Google Groups. We will provide more information shortly.
November 6, 2019 10:58:00 AM EST
Nov 6, 11:24 EST

Nov 5, 2019

Wireless Issues - Kelly Cafe

Resolved - This incident has been resolved. The Network team will continue to monitor.
Nov 5, 13:44 EST

Update - The network team is continuing to investigate the issue and is troubleshooting with the vendor.
Nov 4, 14:40 EST

Investigating - DoIT has received reports of wireless issues in Kelly Cafe. The networking team is investigating.
Nov 4, 12:12 EST

Nov 4, 2019

accessVIS will be unavailable for maintenance

Completed - The scheduled maintenance has been completed.
Nov 4, 17:01 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 16:30 EST

Scheduled - Update will be applied to Production application
Nov 4, 11:25 EST

Nov 3, 2019

No incidents reported.

Nov 2, 2019

Cherwell Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Nov 2, 21:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 20:00 EDT

Scheduled - Maintenance is scheduled for this time period. The system may be unavailable for brief periods of time during this maintenance as server reboots occur.
Oct 31, 16:55 EDT

Nov 1, 2019

No incidents reported.

Oct 31, 2019

No incidents reported.

Oct 30, 2019

PeopleSoft Administrative Systems / SOLAR system.

Completed - The scheduled maintenance has been completed.
Oct 30, 23:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 17:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Oct 25, 13:20 EDT

Scheduled - The PeopleSoft Administrative System and the SOLAR System will be unavailable on Wednesday evening, October 30th 2019 starting at 5:00 PM. You will not be able to log in to SOLAR or PeopleSoft (HR and Student) during this time. It is expected that full access to these services will be restored around 11:00 PM the same evening. For the most up to date system status information visit itstatus.stonybrook.edu.

During this planned maintenance period, necessary updates will be applied to both the PeopleSoft "Human Capital Management " (HCM) and "Campus Solutions " (CS) databases and to SOLAR.

The PeopleSoft Financial System will not be impacted and will remain online.

If there are questions please contact DoIT by submitting a ticket through service.stonybrook.edu or calling (631) 632-9800.
Oct 25, 13:19 EDT

myResearch COI & IRB

Completed - The scheduled maintenance has been completed.
Oct 30, 20:26 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 20:00 EDT

Scheduled - myResearch COI & IRB will be down for maintenance Wednesday 10/30/19 between 8 PM and 9 PM.
Oct 29, 15:17 EDT

Oct 29, 2019

Dana Hall network connectivity

Resolved - This incident has been resolved.
Oct 29, 15:31 EDT

Update - The fix will be implemented on Monday, October 14
Oct 11, 12:00 EDT

Identified - The Networking team is aware and has identified the issue affecting Dana Hall network connectivity and is actively working on a resolution.
Oct 10, 12:12 EDT

Subscribe to Incident

About This Site

Related