Welcome to the Division of Information Technology's home for system status and service incident information. You will find live and historical data on system status and scheduled maintenance.
Completed -
The scheduled maintenance has been completed.
Mar 10, 21:10 EDT
Update -
We will be undergoing scheduled maintenance during this time.
Mar 10, 18:28 EDT
Scheduled -
myResearch COI, IRB, Grants, Safety & IACUC will be unavailable due to scheduled maintenance, tonight, Tuesday March 10th from 8 pm to 10 pm.
Mar 10, 20:00 EDT
Completed -
The scheduled maintenance has been completed.
Mar 7, 15:00 EST
Scheduled -
Turnitin will take an emergency 4-hour maintenance on March 7 11:00am - 3:00pm EST, with the following services potentially experiencing intermittent availability during these times:
All Turnitin apps that Stony Brook provides through Brightspace & Google will be impacted, including Draft Coach & Gradescope
Resolved -
Cisco Engineering has completed remediation activities, and services have been restored.
We will continue to monitor to ensure service stability.
Feb 25, 10:18 EST
Monitoring -
Cisco Engineering has confirmed that the DNS‑related issues impacting agent logins, state changes, Control Hub functionality, and Analyzer page loading have been resolved on the backend. While full DNS propagation across the Internet may take up to 40 hours, customers should already begin to see improved performance. Additionally, clearing the local DNS cache may help. This can be done by opening the Windows Command Prompt and running: ipconfig /flushdns before accessing the system.
Thank you for your continued patience and we will continue to update as and when we have more information.
Feb 24, 07:49 EST
Identified -
Cisco has identified the root cause and is currently developing a fix
Feb 23, 14:34 EST
Investigating -
Telephony has received a notice from Cisco Engineering is investigating an issue impacting Webex Contact Center agents' ability to login, logout, and update agent state. Some agents may experience delays and/or failures when attempting to login or logout, or while updating the agent state in the Webex Contact Center Desktop application. This issue is exclusive to agents in the US, Canada and ANZ regions. Updates to follow as we hear from Cisco
Feb 23, 12:57 EST