DoIT Status

All Systems Operational

About This Site

Welcome to the Division of Information Technology's home for system status and service incident information. You will find live and historical data on system status and scheduled maintenance.

Network, Phones and TV Operational

WolfieNet (Wi-Fi) Operational

Eduroam (Wi-Fi) Operational

Wired Operational

Voice Over Internet Protocol (VoIP) Operational

Virtual Private Network (VPN) Operational

Campus Television Operational

Telephone Systems Operational

SOLAR Operational

Blackboard Operational

PeopleSoft Operational

ITSM (service.stonybrook.edu) Operational

G Suite (Google Apps) Operational

Google Apps Gmail Operational

Google Apps Drive Operational

Google Apps Calendar Operational

Google Apps Docs Operational

Google Apps Sheets Operational

Google Apps Slides Operational

Google Apps Groups Operational

Google Apps Hangouts Operational

Google Apps Sites Operational

Business Systems Operational

25 Live Operational

accessVIS Operational

Aleph Operational

Degree Works Operational

Infor Enterprise Asset Management (Infor EAM) Operational

Judicial Action Campus Counts Operational

SAP Business Objects Operational

SB Events Operational

SUNY 1 & 2 (Legacy) & SMART Financial Systems (SUNY Web portal) Operational

SBU 311 App Operational

SBU Class Find Operational

SBU Reporting Operational

StarRez Operational

Talent Management System (TMS) Operational

WolfMart Operational

Student and Faculty Services Operational

Classrooms Operational

Clickers Operational

ContentDM Operational

Course Evaluations (Faculty & Administrators) Operational

Course Evaluations (Students) Operational

Digication ePortfolios Operational

Echo360 Operational

Faculty Profiles Operational

FIXIT Operational

Lynda.com (discontinued) Operational

Maple TA Operational

Printing Operational

Qualtrics Operational

SINC Sites (Computer Labs) Operational

Sparky (UNIX) Operational

Virtual SINC Site Operational

VoiceThread Operational

SafeAssign Operational

Servers, Storage and Backups Operational

Department Shared Folders Operational

MySBFiles Operational

NolijWeb Document Management System Operational

Virtual Servers Operational

Accounts and Passwords Operational

DUO Security Two-Factor Authentication Operational

NetID / Single Sign On (SSO) Operational

Collaboration and Publishing Operational

Drupal Content Management System Operational

EZProxy Operational

LISTSERV (Electronic Mailing Lists) Operational

Lotus Notes Operational

Office 365 Operational

Phone Directory and People Search Operational

SBConnect (Adobe Connect Web Conferencing) Operational

SB You Operational

SharePoint Operational

Yammer Operational

Atlassian JIRA Cloud Operational

Atlassian confluence.atlassian.com Operational

Atlassian jira.atlassian.com Operational

myResearch Portal Operational

Conflict of Interest (COI) Operational

Grants Operational

Agreements Operational

IRB Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

myResearch COI & IRB Mar 25, 18:00-20:00 EDT

myResearch COI & IRB will be down for maintenance Monday 3/25/19 between 6 PM and 8 PM.
Posted on Mar 22, 14:23 EDT

Past Incidents

Mar 23, 2019

No incidents reported today.

Mar 22, 2019

Tableau is currently unavailable

Resolved - This incident has been resolved.
Mar 22, 23:10 EDT

Investigating - We are currently investigating an issue with Tableau.
Mar 22, 22:54 EDT

Mar 21, 2019

No incidents reported.

Mar 20, 2019

Telephone Connectivity Issues

Resolved - Problem affecting service has been corrected, issues resolved.
Mar 20, 12:18 EDT

Investigating - Users may encounter connectivity issues with OSMO and/or UC. Admins working on correcting, updates to follow.
Mar 20, 11:14 EDT

PeopleSoft Administrative System and SOLAR System.

Resolved - This incident has been resolved.
Mar 20, 07:50 EDT

Update - We are continuing to investigate this issue.
Mar 20, 06:50 EDT

Investigating - Logon to the Campus Solutions Database ( CSprod ) is unavailable using the Chrome browser.

It can be accessed as normal with Internet Explorer ( IE ) browser

System Administrators working on a resolution.

Human Capital Management database ( HCMprod ) is not affected.
Mar 20, 06:33 EDT

Mar 19, 2019

PeopleSoft Administrative System and SOLAR System.

Resolved - This incident has been resolved.
Mar 19, 23:44 EDT

Update - We are continuing to investigate this issue.
Mar 19, 23:44 EDT

Investigating - Currently under maintenance.
Mar 19, 22:45 EDT

PeopleSoft Administrative System and SOLAR System.

Completed - The scheduled maintenance has been completed.
Mar 19, 22:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 16:00 EDT

Scheduled - The PeopleSoft Administrative System and the SOLAR System will be unavailable on Tuesday evening, March 19 starting at 4:00 PM. You will not be able to log in to SOLAR or PeopleSoft (HR and Student) during this time. It is expected that full access to these services will be restored around 10:00 PM the same evening. For the most up to date system status information visit itstatus.stonybrook.edu.

During this planned maintenance period, necessary updates will be applied to both the PeopleSoft "Human Capital Management " (HCM) and "Campus Solutions " (CS) databases and to SOLAR.

The PeopleSoft Financial System will not be impacted and will remain online.

If there are questions please contact DoIT by submitting a ticket through service.stonybrook.edu or calling (631) 632-9800.
Mar 15, 09:31 EDT

Blackboard is Experiencing Intermittent Error Messages

Resolved - This incident has been resolved. Thank You for your patience.
Mar 19, 13:22 EDT

Investigating - Some users are seeing intermittent error messages when connecting to blackboard.stonybrook.edu. We’re aware of the issue and are working on it urgently.

We’re really sorry to be holding you up today! Please know our engineering and operations teams are working hard to get everything up and running and we will update you right here with the latest information.
Mar 19, 11:05 EDT

Wireless maintenance

Completed - The scheduled maintenance has been completed.
Mar 19, 05:31 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 05:00 EDT

Scheduled - Networking will be performing maintenance on the wireless network. There will be a brief outage (about 1/2 hour) affecting Chapin Apartment residents.
Mar 14, 14:36 EDT

Mar 18, 2019

Office365 issue

Resolved - New Certificate obtained, able to access as normal at this time
Mar 18, 08:40 EDT

Investigating - "net::error_CERT_DATE_INVALID" unable to access. Admins informed
Mar 18, 08:08 EDT

Yammer issue

Resolved - New Certificate obtained, able to access as normal at this time
Mar 18, 08:39 EDT

Update - Receiving same for Office365
Mar 18, 08:03 EDT

Update - We are continuing to investigate this issue.
Mar 18, 08:03 EDT

Investigating - Access limited, unable to log in. Admins informed.
Mar 18, 07:56 EDT

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

Network

Resolved - Problem was Domain names could not be resolved in the Sin Sites. Campus internet was not affected.
Mar 13, 21:09 EDT

Investigating - Network connectivity on campus is out. Administrators have been advised.
Mar 13, 19:51 EDT

myResearch COI, IRB, Grants

Completed - The scheduled maintenance has been completed.
Mar 13, 17:45 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 17:00 EDT

Scheduled - myResearch COI, IRB, Grants will be down for maintenance Wednesday 3/13/19 between 5 PM and 7 PM.
Mar 12, 12:03 EDT

SBConnect unavailable. (Adobe Connect Web Conferencing)

Resolved - This incident has been resolved.
Mar 13, 08:47 EDT

Investigating - Access to service is unavailable. System Administrators working on a resolution.
Mar 13, 07:18 EDT

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

Digication System Maintenance

Completed - The scheduled maintenance has been completed.
Mar 9, 15:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 13:00 EST

Scheduled - Our ePortfolio vendor, Digication, has notified us of a maintenance window where some parts of the Digication platform will be unavailable. Please review the note below from the vendor:

We would like to let you know about an upcoming system maintenance window involving Digication's video uploading feature. On March 9, 2019, our video processing software will be undergoing important system maintenance between 1:00PM and 3:00PM Eastern time. If you attempt to record or upload a video during this time, there is a possibility that it will not properly convert and upload into your ePortfolio. Existing videos will function as normal during this time, as will the rest of Digication.
Feb 28, 15:52 EST

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