DoIT Status

Telephony voice calls

Monitoring - This issue has seemingly been resolved. However, because there are not many people on campus it's hard to know if we are 100%. The team will monitor for a few more days.
Mar 24, 10:34 EDT

Update - We are continuing to investigate this issue.
Mar 16, 10:15 EDT

Update - We are continuing to investigate this issue.
Mar 11, 08:52 EDT

Investigating - We are currently investigating reports of intermittent dropped calls. The team is investigating with the vendor.
Mar 9, 14:58 EDT

About This Site

Welcome to the Division of Information Technology's home for system status and service incident information. You will find live and historical data on system status and scheduled maintenance.

Uptime over the past 90 days. View historical uptime.

Network, Phones and TV Operational

WolfieNet (Wi-Fi) Operational

Eduroam (Wi-Fi) Operational

Wired Operational

Voice Over Internet Protocol (VoIP) Operational

Virtual Private Network (VPN) Operational

Campus Television Operational

Telephone Systems Operational

SOLAR Operational

Blackboard Operational

PeopleSoft Operational

IT Service Portal (service.stonybrook.edu) Operational

G Suite (Google Apps) Operational

Google Apps Gmail Operational

Google Apps Drive Operational

Google Apps Calendar Operational

Google Apps Docs Operational

Google Apps Sheets Operational

Google Apps Slides Operational

Google Apps Groups Operational

Google Apps Hangouts Operational

Google Apps Sites Operational

Business Systems Operational

25 Live Operational

accessVIS Operational

Aleph Operational

Degree Works Operational

Infor Enterprise Asset Management (Infor EAM) Operational

Judicial Action Campus Counts Operational

SAP Business Objects Operational

SB Events Operational

SUNY 1 & 2 (Legacy) & SMART Financial Systems (SUNY Web portal) Operational

SBU 311 App Operational

SBU Class Find Operational

SBU Reporting Operational

StarRez Operational

Talent Management System (TMS) Operational

WolfMart Operational

Student and Faculty Services Operational

Classrooms Operational

Clickers Operational

ContentDM Operational

Course Evaluations (Faculty & Administrators) Operational

Course Evaluations (Students) Operational

Digication ePortfolios Operational

Echo360 Operational

Faculty Profiles Operational

FIXIT Operational

Maple TA Operational

Printing Operational

Qualtrics Operational

SINC Sites (Computer Labs) Operational

Sparky (UNIX) Operational

Virtual SINC Site Operational

VoiceThread Operational

SafeAssign Operational

Servers, Storage and Backups Operational

Department Shared Folders Operational

MySBFiles Operational

Document Management Systems (Nolij & OnBase) Operational

Virtual Servers Operational

Accounts and Passwords Operational

DUO Security Two-Factor Authentication Operational

NetID / Single Sign On (SSO) Operational

Collaboration and Publishing Operational

90 days ago

99.99 % uptime

Today

Drupal Content Management System Operational

EZProxy Operational

LISTSERV (Electronic Mailing Lists) Operational

Office 365 Operational

Phone Directory and People Search Operational

SBConnect (Adobe Connect Web Conferencing) Operational

SB You Operational

SharePoint Operational

Yammer Operational

Zoom Operational

90 days ago

99.99 % uptime

Today

Zoom Cloud Recording Operational

Zoom Zoom Cloud Room Connector Operational

Zoom Live Streaming Operational

Zoom Meeting Telephony Services Operational

Zoom Zoom Meetings Operational

Zoom Zoom Chat Operational

Zoom Zoom Phone Operational

Zoom Zoom Video Webinars Operational

Zoom Zoom Dashboard & Reporting Operational

Zoom Download Center Operational

Zoom Web Portal Operational

Zoom Zoom Connector for Cisco Operational

Zoom Zoom Connector for Polycom Operational

Zoom REST API Operational

myResearch Portal Operational

Conflict of Interest (COI) Operational

Grants Operational

Agreements Operational

IRB Operational

Safety Operational

Information Security Training (SANS) Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 29, 2020

No incidents reported today.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

Google

Resolved - Issues with Google Suite had been resolved (as of 13:26 PM 3/26/20, there was a lag in mail delivery yesterday.
Mar 27, 07:56 EDT

Investigating - Google is investigating the issue.
Mar 26, 20:51 EDT

Monitoring - Google Service (G Suite) has been restored for some users.
Mar 26, 19:41 EDT

Investigating - There is an issue with all Google (G Suite) Apps. An updated is expected within an hour.
Mar 26, 18:38 EDT

Mar 26, 2020

Google Applications.

Resolved - This incident has been resolved.
Mar 26, 13:20 EDT

Investigating - Re-posted form the Google Apps Status page March 26, 2020 8:57:00 AM PDT

"We're investigating reports of an issue with Gmail. We will provide more information shortly. The affected users are unable to access Gmail."

Google are indicating problems with Gmail, Calendar, Drive, Docs, Sheets, Slides, Hangouts, Chat and Meet"

No indication so far the Stonybrook.edu users are affected. Will continue to monitor.
Mar 26, 12:42 EDT

Yammer possibly having issues

Resolved - Yammer post in MS Service Status taken down, appears back to business as usual.
Mar 26, 11:59 EDT

Investigating - Per MS Service Status;Yammer Service Dusruption "Title: Feed not loading
User Impact: Users may find their Yammer feed is not loading.
Current status: We're analyzing diagnostic data to determine next troubleshooting steps.
Next update by: Thursday, March 26, 2020, at 3:30 PM UTC (11:30 AM EDT)
Mar 26, 10:32 EDT

RD Gateway will undergo maintenance between 5 AM and 6 AM tomorrow (3/26/2020) morning

Completed - The scheduled maintenance has been completed.
Mar 26, 05:49 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 05:00 EDT

Scheduled - To replace an expiring SSL certificate and changing the private keys that are used for the Duo integration. Users who may be logged in at that time will lose their connection until completed
Mar 25, 11:26 EDT

Mar 25, 2020

Remote Desktop Gateway currently down

Resolved - This incident has been resolved.
Mar 25, 11:23 EDT

Update - A workaround has been put in place to permit Remote Desktop gateway access while we continue to investigate the issue.
Mar 24, 14:24 EDT

Investigating - We are currently investigating this issue.
Mar 24, 14:20 EDT

Mar 24, 2020

Blackboard Critical Maintenance - until 9pm today

Completed - The scheduled maintenance has been completed.
Mar 24, 12:03 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 08:45 EDT

Scheduled - Blackboard will be unavailable from Monday 3/23 9pm EST -Tuesday 3/24 9pm EST. The application is not being updated, Blackboard functionality will not change. Subscribe to this notification to receive updates.

For additional information, including tools & services available to Faculty during this outage, visit: https://it.stonybrook.edu/keep-teaching
Mar 24, 08:42 EDT

mysbfiles.stonybrook.edu

Completed - The scheduled maintenance has been completed.
Mar 24, 08:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 05:31 EDT

Scheduled - The server that houses mysbfiles.campus.stonybrook.edu will be upgraded.
Mar 23, 16:08 EDT

Blackboard will be unavailable for critical maintenance

Completed - The scheduled maintenance has been completed.
Mar 24, 08:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 05:30 EDT

Mar 23, 2020

IT Service Portal Unavailable

Resolved - This incident has been resolved.
Mar 23, 16:54 EDT

Identified - The vendor has identified the issue and is working on a resolution.
Mar 23, 14:33 EDT

Update - We are continuing to investigate this issue.
Mar 23, 14:25 EDT

Investigating - Unable to log in to create tickets, admins have been notified.
Mar 23, 14:25 EDT

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

Zoom Outage

Resolved - This incident has been resolved.
Mar 20, 16:30 EDT

Investigating - The Vendor is currently investigating the issue.
Mar 20, 16:27 EDT

Mar 19, 2020

No incidents reported.

Mar 18, 2020

No incidents reported.

Mar 17, 2020

No incidents reported.

Mar 16, 2020

Network maintenance - South P Lot

Completed - The scheduled maintenance has been completed.
Mar 16, 12:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 11:02 EDT

Scheduled - On Monday, March 16th (11AM-12 Noon) the network team will be performing maintenance for South P Lot. During this maintenance window, there will be a brief disruption of wired and wireless service.
Mar 16, 10:34 EDT

Mar 15, 2020

No incidents reported.

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