Monitoring - A fix has been implemented and we are monitoring the results.
Feb 07, 2024 - 16:37 EST
Update - SSO (NetID) services have been restored. Some services are still being impacted such as WolfieNet and eduroam.
Feb 07, 2024 - 15:02 EST
Update - We are continuing to investigate this issue.
Feb 07, 2024 - 14:42 EST
Update - This issue is still being investigated. DoIT is aware that this incident is also impacting other services, namely the SSO - NetID Log ins.
Feb 07, 2024 - 14:39 EST
Update - We are continuing to investigate this issue.
Feb 07, 2024 - 14:29 EST
Investigating - VM Hosts are rebooting intermittently and incident is under investigation.
Feb 07, 2024 - 13:56 EST
Monitoring - Due to the volume of changes during this peak period, we are currently experiencing delays for Degree Works degree audit updates. We anticipate updates will continue throughout the add/drop week
Jan 23, 2024 - 16:10 EST

About This Site

Welcome to the Division of Information Technology's home for system status and service incident information. You will find live and historical data on system status and scheduled maintenance.

Network, Phones and TV Operational
90 days ago
100.0 % uptime
Today
WolfieNet (Wi-Fi) Operational
Eduroam (Wi-Fi) Operational
Wired Operational
Voice Over Internet Protocol (VoIP) Operational
Virtual Private Network (VPN) Operational
Campus Television Operational
Telephone Systems Operational
TV Service - Apogee Operational
90 days ago
100.0 % uptime
Today
Remote Desktop Gateway ? Operational
90 days ago
100.0 % uptime
Today
Mail Relay ? Operational
90 days ago
100.0 % uptime
Today
SOLAR ? Operational
PeopleSoft Operational
IT Service Portal (service.stonybrook.edu) ? Operational
G Suite (Google Apps) Operational
Google Apps Gmail Operational
Google Apps Drive Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Sheets Operational
Google Apps Slides Operational
Google Apps Groups Operational
Google Apps Hangouts Operational
Google Apps Sites Operational
Business Systems Degraded Performance
90 days ago
100.0 % uptime
Today
25 Live Operational
accessVIS Operational
Aleph ? Operational
BI Launch Pad (formerly InfoView) Operational
Concur Travel & Expense Operational
90 days ago
100.0 % uptime
Today
Construction Project Management Operational
90 days ago
100.0 % uptime
Today
Degree Works Degraded Performance
DocuSign Operational
90 days ago
100.0 % uptime
Today
Enterprise Asset Management (HxGN EAM) Operational
Judicial Action Campus Counts Operational
SB Events Operational
SUNY 1 & 2 (Legacy) & SMART Financial Systems (SUNY Web portal) Operational
SBU 311 App Operational
SBU Reporting Operational
StarRez Operational
Talent Management System (TMS) Operational
WolfMart Operational
Student and Faculty Services Major Outage
90 days ago
100.0 % uptime
Today
Blackboard ? Major Outage
Brightspace Operational
90 days ago
100.0 % uptime
Today
Classrooms ? Operational
Clickers Operational
ContentDM Operational
Course Evaluations (Faculty & Administrators) Operational
Course Evaluations (Students) Operational
Digication ePortfolios Operational
Echo360 Operational
Faculty Profiles Operational
FIXIT Operational
Maple TA Operational
Printing Operational
Qualtrics Operational
Respondus Lockdown Browser & Respondus Monitor ? Operational
90 days ago
100.0 % uptime
Today
SafeAssign ? Operational
SINC Sites (Computer Labs) Operational
Virtual SINC Site Operational
VoiceThread Operational
Live Chat Operational
90 days ago
100.0 % uptime
Today
Turnitin ? Operational
90 days ago
100.0 % uptime
Today
Digital Desk (Opscan) ? Operational
Servers, Storage and Backups Partial Outage
Department Shared Folders Operational
MySBFiles Operational
Document Management Systems (OnBase) Operational
Virtual Servers Partial Outage
Accounts and Passwords Operational
Duo Security Two-Factor Authentication Operational
NetID / Single Sign On (SSO) Operational
Collaboration and Publishing Operational
90 days ago
99.99 % uptime
Today
Drupal Content Management System Operational
EZProxy Operational
LISTSERV (Electronic Mailing Lists) Operational
Office 365 Operational
Phone Directory and People Search Operational
SBConnect (Adobe Connect Web Conferencing) Operational
SB You Operational
SharePoint Operational
Stony Brook Website Operational
90 days ago
99.98 % uptime
Today
Yammer Operational
Zoom ? Operational
90 days ago
100.0 % uptime
Today
Zoom Cloud Recording Operational
Zoom Zoom Cloud Room Connector Operational
Zoom Live Streaming Operational
Zoom Meeting Telephony Services Operational
Zoom Zoom Meetings Operational
Zoom Zoom Chat Operational
Zoom Zoom Phone Operational
Zoom Zoom Video Webinars Operational
Zoom Zoom Dashboard & Reporting Operational
Zoom Download Center Operational
Zoom Web Portal Operational
Zoom Zoom Connector for Cisco Operational
Zoom Zoom Connector for Polycom Operational
Zoom REST API Operational
myResearch Portal Operational
90 days ago
100.0 % uptime
Today
Conflict of Interest (COI) Operational
Grants Operational
Agreements Operational
IRB Operational
Safety Operational
IACUC Operational
90 days ago
100.0 % uptime
Today
Information Security Training (SANS) ? Operational
90 days ago
100.0 % uptime
Today
Ivanti Cloud Cherwell Migration - October 21, 8:00 PM MT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
SOLAR Notification Test Feb 23, 2024 06:00-07:00 EST
This is a test of the SOLAR maintenance notification process.
No actual maintenance is currently scheduled.

Posted on Feb 22, 2024 - 14:44 EST
On March 12 2024, between 7:00am and 11:00am, Networking will be performing system maintenance on the network equipment in Simons Center. During this time, there will be a brief interruption in service.

If you experience any issues outside this time frame, please contact us via the DoIT Service Portal at http://service.stonybrook.edu

Posted on Jan 31, 2024 - 10:47 EST
On March 13 2024, between 5:00am and 7:00am, Networking will be performing maintenance on the academic network equipment. During this time, there will be a brief interruption in service.

If you experience any issues outside this time frame, please contact us via the DoIT Service Portal at http://service.stonybrook.edu

Posted on Jan 31, 2024 - 10:14 EST
Digication Scheduled Maintenance Mar 16, 2024 04:00-06:00 EDT
From Digication Support:

We would like to inform you about an upcoming scheduled maintenance for Digication. During this time, we plan to perform essential updates to enhance system stability and performance.

https://support.digication.com/hc/en-us/articles/23392906400795-Downtime-Scheduled-Maintenance-03-16-2024-4-00-AM-ET

Please be aware that all systems will be temporarily unavailable or may face interruptions during this maintenance window.

We apologize for the inconvenience to our community and appreciate your understanding as we complete these necessary updates.

If you have any urgent concerns or queries, feel free to reach out to our support team at support@digication.com.

Posted on Mar 01, 2024 - 17:24 EST
Past Incidents
Mar 4, 2024

No incidents reported today.

Mar 3, 2024

No incidents reported.

Mar 2, 2024

No incidents reported.

Mar 1, 2024
Completed - Clearing Active Incident.
(rs)

Mar 1, 17:21 EST
Scheduled - Support for Windows 7 will end on June 28, 2023. Several technologies we rely on are ending their support for Windows 7 on that date, which means LockDown Browser will also cease working on Windows 7 computers at that time.
Students using Windows 7 will need to upgrade to Windows 10/11 or find another device that is supported. LockDown Browser can be used with Windows 10+, Mac 10.13+, Chromebook, and iPads running iOS 11+ (the iPad setting must be enabled by the instructor).

Apr 26, 16:27 EDT
Feb 29, 2024

No incidents reported.

Feb 28, 2024

No incidents reported.

Feb 27, 2024

No incidents reported.

Feb 26, 2024
Resolved - This incident has been resolved.
Feb 26, 16:30 EST
Investigating - Repost form the Google Apps Dashboard affecting various Google Applications.

"We are experiencing an Apps Script issue beginning on Monday, 2024-02-26 00:11 US/Pacific.

Apps Script is returning errors on creation or loading of scripts. This may also be impacting Apps Script functionality in Google Calendar, Google Docs, Google Sheets, and Google Forms. Our engineering team continues to investigate the issue and work towards mitigating the issue."

Feb 26, 12:49 EST
Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024
Resolved - This incident has been resolved.
Feb 23, 05:48 EST
Investigating - Reposted form the DUO Status Page,

"Duo US deployments degraded service with telephony VoIP and SMS

New incident: Investigating

We currently have a degraded state for VOIP and SMS delivery for US phone numbers, please prefer any other factor to authenticate. We have escalated with our providers."

Feb 22, 05:54 EST
Feb 22, 2024
Completed - The scheduled maintenance has been completed.
Feb 22, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 06:00 EST
Scheduled - On Thursday, 2/22/24 at 6:00 am, DoIT will perform routine maintenance in the environment that supports PeopleSoft Campus Solutions and PeopleSoft Finance and Supply Chain Management, including SOLAR. During this time, some features, including the ability to make payments in SOLAR, will be unavailable. Those features are expected to be available by 7:00 am.
Feb 20, 09:31 EST
Feb 21, 2024
Completed - The scheduled maintenance has been completed.
Feb 21, 07:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 06:30 EST
Scheduled - 0n 02/21/24 between 6:30am and 7:30am, Telephony/Networking will be performing system maintenance on Cisco Webex Calling. We do not anticipate any disruption of services.

If you experience any issues outside this time frame, please contact us via the DoIT Service Portal at http://service.stonybrook.edu

Feb 20, 08:50 EST
Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.