TeamDynamix - Work Management Email

Incident Report for DoIT

Identified

Update from TeamDynamix

Identified:
The email drain process and outbound email process is having issues currently and this appears to be due to an Office 365 outage. This is backing up email draining and email sending for everyone, regardless of mail provider.

Posted Nov 12, 2026 - 18:26 EST

Investigating

TeamDynamix has communicated the following message via their Status Page (https://tdx.statuspage.io/)

Work Management Email Draining and Outbound Email

Identified - The email drain process and outbound email process is having issues currently and this appears to be due to an Office 365 outage. This is backing up email draining and email sending for everyone, regardless of mail provider.

Posted Nov 12, 2026 - 13:26 EST

This incident affects: TeamDynamix IT Service Management Platform and TeamDynamix Email.