VoIP Telephony maintenance

Scheduled Maintenance Report for DoIT

Completed

The scheduled maintenance has been completed.

Posted May 19, 2022 - 22:16 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 19, 2022 - 22:00 EDT

Scheduled

On Thursday, May 19th, between 10:00pm and 10:15 pm, Telephony will be performing system maintenance on the Reporting Server for the Contact Center. Call Center calls will not be interrupted and there will be no downtime. The Manager Real Time Reporting will be unavailable. Agent Desktop broadcaster and the Message Board statistics will be zero'ed out during the restart.

If you experience any issues outside this time frame, please contact us via the DoIT Service Portal at http://service.stonybrook.edu

Posted May 19, 2022 - 12:53 EDT

This scheduled maintenance affected: Network, Phones and TV (Voice Over Internet Protocol (VoIP), Telephone Systems).