Access/Scanning Issues in Nolij

Incident Report for DoIT

Resolved

This incident has been resolved.

Posted Oct 14, 2019 - 18:33 EDT

Update

We are continuing to investigate this issue.

Posted Oct 09, 2019 - 11:48 EDT

Update

We are continuing to investigate this issue.

Posted Oct 09, 2019 - 11:45 EDT

Investigating

We are aware of certain users that are experiencing trouble using NolijWeb. Technicians are making visits to clients to remedy the issue that involves applying settings to the individual’s computers.
If you are experiencing issues with NolijWeb, please report it to us by submitting a trouble ticket via our service portal - http://service.stonybrook.edu

Posted Oct 09, 2019 - 11:45 EDT

This incident affected: Servers, Storage and Backups (Document Management Systems (OnBase)).