Remote Desktop Sporadic Issues

Incident Report for DoIT

Resolved

This incident has been resolved.

Posted Jun 23, 2020 - 13:33 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 23, 2020 - 07:54 EDT

Update

We are continuing to investigate this issue.

Posted Jun 22, 2020 - 13:20 EDT

Update

We are continuing to investigate this issue.

Posted Jun 22, 2020 - 13:19 EDT

Investigating

Users encountering occasional problems using RDP, Admins have been informed.

Posted Jun 22, 2020 - 13:18 EDT

This incident affected: Accounts and Passwords (DUO Security Two-Factor Authentication).