The replacement parts have been installed but the technician is continuing to work on clearing the faults - an ETA of 11:30AM has been provided.
Posted Jul 27, 2020 - 10:00 EDT
Investigating
The "Adam" server has a failed power supply and a tech has been dispatched with the replacement part this morning - no ETA on resolution yet.
Services impacted:
Computer Accounts - Creation of new computer accounts (NetID's/Google Apps), Updates to existing accounts, Identity-related tasks File Transfers - Inbound/outbound SFTP for SUNY, Library, Admissions, Financial Aid, HR/Payroll, Career Center PeopleSearch PeopleSoft Custom SQR Repository - Custom PeopleSoft Processes and Reports will still run but new ones can't be uploaded Receipt Printing from PeopleSoft Lenel - Door Access is still working but updates won't be available PEP/D-Tale - Teacher Assessment System is unavailable PeopleSoft Scratch Directory - Storage area utilized for certain PeopleSoft pages that support Transfer Credit Articulation and Financial Aid RapIDcard IDMS - Campus Card System Special Event Badges Request System NolijWeb Batches - Backend batch processes used to maintain Nolij CPDC.CPRSyncTool - Monitoring and tool that sends payroll and material costs to reports Special Funds Estimate (SFE) - Payroll for construction employees and unions Construction Project Reports (CPR) - Construction Project Management Tool and feed to ProjectMates InfoView - Some reports may not be available (e.g. Construction Reports)
Posted Jul 27, 2020 - 07:59 EDT
This incident affected: Servers, Storage and Backups (Document Management Systems (OnBase)), PeopleSoft, and Business Systems (SUNY 1 & 2 (Legacy) & SMART Financial Systems (SUNY Web portal)).