VoIP Telephony system - Contact Center Maintenance

Scheduled Maintenance Report for DoIT

Completed

The scheduled maintenance has been completed.

Posted Sep 30, 2021 - 00:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 29, 2021 - 23:45 EDT

Scheduled

On Wednesday, September 29th between 11:45pm and Midnight, Telephony will be performing system maintenance on the Statistic Server for the Contact Center. There will be no effect on the operation of the Contact Center. The Real Time Report and Agent Desktop broadcaster will be zeroed out during this time.

If you experience any issues outside this time frame, please contact us via the DoIT Service Portal at http://service.stonybrook.edu

Posted Sep 29, 2021 - 09:20 EDT

This scheduled maintenance affected: Network, Phones and TV (Voice Over Internet Protocol (VoIP)).