SOLAR Logon Issues

Incident Report for DoIT

Resolved

This incident has been resolved.

Posted Apr 09, 2024 - 15:16 EDT

Monitoring

A fix has been implemented and the results are being monitored. If you are receiving errors when logging into SOLAR, we recommend using an alternate browser, such as Firefox, Microsoft Edge, Safari or Chrome). You can also clear your browser cache by following the directions found here: https://it.stonybrook.edu/help/kb/clearing-browser-cache

Posted Apr 08, 2024 - 13:53 EDT

Investigating

We are currently investigating an issue with logging into SOLAR. If you are experiencing this issue, please try using another browser or clearing your browsers history. You can find the instructions here: https://it.stonybrook.edu/help/kb/clearing-browser-cache

Posted Apr 08, 2024 - 11:49 EDT

This incident affected: SOLAR.