Telephony: Intermittent issues with analog lines

Incident Report for DoIT

Resolved

This issue with analog lines has been corrected closing the ticket.

Posted Jul 12, 2024 - 08:44 EDT

A fix was deployed and analog lines are up and working. Telecom will continue to monitor.

Posted Jul 11, 2024 - 09:43 EDT

A fix has been implemented and we are monitoring the issue. Analog lines are back up and working.

Posted Jul 10, 2024 - 13:05 EDT

The issue has been identified and the fix is being implemented. Some analogs may still have issues until the deployment of the fixed is completed.

Posted Jul 10, 2024 - 09:02 EDT

We are currently investigating issues with analog lines. We are working with the vendor to resolve the issue.

Posted Jul 09, 2024 - 12:28 EDT

This incident affected: Network, Phones and TV (Voice Over Internet Protocol (VoIP), Telephone Systems).