Issues with eduroam Wi-Fi onboarding

Incident Report for DoIT

Identified

We have been informed by our vendor SecureW2 about their services being offline. Our vendor is working on resolving the issue.
Posted Oct 21, 2026 - 16:29 EDT

Investigating

Networking is aware of issues affecting onboarding new clients on eduroam Wi-Fi. Devices already enrolled/connected on eduroam are not affected.
Posted Oct 21, 2026 - 13:42 EDT
This incident affects: Network, Phones and TV (Eduroam (Wi-Fi)).