IT Service Portal Unavailable

Incident Report for DoIT

Resolved

This incident has been resolved.

Posted Mar 23, 2020 - 16:54 EDT

Identified

The vendor has identified the issue and is working on a resolution.

Posted Mar 23, 2020 - 14:33 EDT

Update

We are continuing to investigate this issue.

Posted Mar 23, 2020 - 14:25 EDT

Investigating

Unable to log in to create tickets, admins have been notified.

Posted Mar 23, 2020 - 14:25 EDT

This incident affected: IT Service Portal (service.stonybrook.edu).