Investigating - DoIT is aware of an incident intermittently impacting Qualtrics: XM Directories. Qualtrics users trying to upload new distribution lists may experience errors on uploads or while editing existing segmented contact lists. DoIT has opened a ticket with Qualtrics Support on behalf of our enterprise license.
If you or your team are experiencing an error with Qualtrics directories, distributions, or contact lists: Please open a support ticket with DoIT at help.stonybrook.edu and a member of our team will discuss available work-around options that may best suit your needs.
May 20, 2026 - 20:32 EDT
Monitoring - We are experiencing an issue with Gmail Android client connecting with Microsoft Exchange Online accounts beginning on Saturday 2026-05-06.
Our engineering team has identified the issue and started rolling out a new version of Gmail Android release that contains the fix to unblock users.
Users already on the new app version will be able to Log In and Sync their accounts successfully.
May 20, 2026 - 08:20 EDT
Identified - We are experiencing an issue with Gmail Android client connecting with Microsoft Exchange Online accounts beginning on Saturday 2026-05-06.
Our engineering team has identified the issue and is actively working on rolling out a fix to unblock all the affected customers.
We will provide more information by Tuesday, 2026-05-19 15:00 US/Pacific with current details.
We apologize to all who are affected by the disruption.
May 19, 2026 - 13:10 EDT
Investigating - Gmail Android users using Microsoft Exchange Online may fail to log in due to authentication issues.
May 18, 2026 - 10:03 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 2026 - 20:00 EDT
Scheduled - myResearch Grants will be down for scheduled maintenance, starting 8 pm, Thursday 5/14/2026 until 8 am Friday 5/22/2026.
May 14, 202620:00 - May 22, 202608:00 EDT
Welcome to the Division of Information Technology's home for system status and service incident information. You will find live and historical data on system status and scheduled maintenance.
Resolved -
Cisco has resolved the issue ..
May 18, 15:23 EDT
Identified -
Cisco has identified the issue and has applied a fix. Telephony will continue to monitor
May 18, 13:40 EDT
Investigating -
Cisco Engineering is investigating an issue impacting Webex Contact Center agents. Affected agents may experience intermittent call failures
May 18, 12:32 EDT
Completed -
The scheduled maintenance has been completed.
May 13, 17:16 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 16:01 EDT
Scheduled -
Please be advised that the MP2 related application CPR, will have a performance update for release after 4PM today. All other related MP2 applications are reported as operating normally.
May 13, 16:00 EDT
Resolved -
Maintenance has been Completed for Performance Issue Resolution
May 13, 16:11 EDT
Investigating -
Please be advised that MP2 related applications are currently experiencing performance related issues, specifically with CPR, Project Requests and BI Reporting.
May 11, 15:03 EDT
Resolved -
This incident has been resolved.
May 13, 14:07 EDT
Identified -
We have identified the cause of the issue causing authentication failures on DUO57 with the Duo Core Authentication Service and are actively working to restore service.
May 13, 11:36 EDT
Completed -
The scheduled maintenance has been completed.
May 11, 13:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 10:00 EDT
Scheduled -
MP2 Database Maintenance will be performed and will be down for maintenance, May 11, 2026 from 10:00 AM to 1:00 PM. (3 Hour Duration) Maintenance will be affecting the following systems: CPDC Project Reports CPDC Construction Project Reports (CPR) CPDC Construction Labor & Materials (CLM) HRS Special Funds Estimate (SFE) InfoView (BI) Reporting for CPR MP2 Related reporting only”
May 8, 11:12 EDT