Update - We are continuing to investigate reported issues of Wi-Fi performance degradation and working with vendor to identify the issue.
Feb 11, 2026 - 11:47 EST
Investigating - We are receiving reports of a Wi-Fi degraded performance affecting multiple areas of the campus. We are currently investigating the issue.
Feb 06, 2026 - 13:09 EST
Welcome to the Division of Information Technology's home for system status and service incident information. You will find live and historical data on system status and scheduled maintenance.
Completed -
The scheduled maintenance has been completed.
Feb 13, 06:30 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 06:01 EST
Scheduled -
On February 13, 2026, between 6:00am and 6:30am, Networking will be performing system maintenance on the Academic and Residential Wi-Fi equipment. During this time, there will be a brief interruption in service.
If you experience any issues outside this time frame, please contact us via the DoIT Service Portal at http://service.stonybrook.edu
Feb 12, 16:26 EST
Completed -
The scheduled maintenance has been completed.
Feb 13, 06:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 05:00 EST
Scheduled -
On February 13, 2026, between 5:00am and 6:00am, Networking will be performing system maintenance on the campus VPN equipment. We do not anticipate any disruption of services.
Resolved -
The vendor support team has released a hotfix to the Echo360 platform which stabilizes the integration with D2L Brightspace. Issues across all reported courses at Stony Brook are resolved with this latest release.
Feb 5, 12:56 EST
Update -
DoIT has received additional reports of instability with embedded Echo360 media in Brightspace courses, and is continuing to work with the vendor support team on this issue. Echo360 has published a second hotfix to their platform integration with D2L Brightspace and DoIT is monitoring the impact of this release.
Feb 3, 13:40 EST
Monitoring -
The vendor has deployed a fix for this issue. Embedded videos are loading reliably in courses and both DoIT and the vendor are monitoring this fix.
Jan 29, 16:46 EST
Identified -
The vendor's Support and Engineering team believe they have identified the source of the issue and are working to implement a fix across the platform to address this issue.
Jan 29, 15:02 EST
Investigating -
DoIT is aware of an issue intermittently impacting students trying to view Echo360 videos embedded in Brightspace Courses. This issue is only impacting Brightspace Courses using the Echo360 QuickLink OR directly embedding videos on content pages.
DoIT has escalated this issue to the vendor (Echo360) support team for resolution.
Jan 29, 14:44 EST