Welcome to the Division of Information Technology's home for system status and service incident information. You will find live and historical data on system status and scheduled maintenance.
Network, Phones and TV
Operational
90 days ago
100.0
% uptime
Today
WolfieNet (Wi-Fi)
Operational
Eduroam (Wi-Fi)
Operational
Wired
Operational
Voice Over Internet Protocol (VoIP)
Operational
Virtual Private Network (VPN)
Operational
Campus Television
Operational
Telephone Systems
Operational
TV Service - Apogee
Operational
90 days ago
100.0
% uptime
Today
Remote Desktop Gateway
Remote Desktop Gateway
RD Gateway establishes a secure connection to remote Stony Brook computers.
https://it.stonybrook.edu/services/rd-gateway
Support for Windows 7 will end on June 28, 2023. Several technologies we rely on are ending their support for Windows 7 on that date, which means LockDown Browser will also cease working on Windows 7 computers at that time. Students using Windows 7 will need to upgrade to Windows 10/11 or find another device that is supported. LockDown Browser can be used with Windows 10+, Mac 10.13+, Chromebook, and iPads running iOS 11+ (the iPad setting must be enabled by the instructor). Posted on
Apr 26, 2023 - 16:27 EDT
On Tuesday, September 26th, between 6:00am and 6:30am, Networking will be performing system maintenance. We do not anticipate any disruption of services.
If you find this maintenance has affected you, please let us know at http://service.stonybrook.edu/ Posted on
Sep 22, 2023 - 15:17 EDT
Resolved -
This incident has been resolved.
Sep 21, 12:59 EDT
Investigating -
Re-posted from the 'Google Apps Dashboard',
"We're investigating reports of an issue with Google Calendar. We will provide more information shortly. The affected users are able to access Google Calendar, but are seeing error messages, high latency, and/or other unexpected behavior. Customer symptoms: customers may see errors when clicking on events.
Workaround: refreshing the browser should work."
Sep 21, 10:37 EDT
Resolved -
Cisco webex voicemail issues have been resolved. Telecom will continue to monitor.
Sep 18, 11:19 EDT
Investigating -
Cisco webex calling is having issues with delayed notifications with new voicemail messages. Telecom is monitoring the situation and will send updates when anything changes. Sorry for any inconvenience.
Sep 15, 10:44 EDT
Completed -
The scheduled maintenance has been completed.
Sep 17, 10:11 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 17:00 EDT
Scheduled -
myResearch IRB, Grants, Safety, IACUC will be down for scheduled maintenance, starting at 5pm Friday 9/15/2023 until 11:59 pm Sunday, 9/17/2023
Sep 11, 08:58 EDT
Resolved -
This incident has been resolved.
Sep 15, 06:32 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 14, 14:48 EDT
Investigating -
We are currently investigating the issue. Some users will receive the following error message when visiting the IT Website: "Page Could Not Be Loaded".
Sep 14, 13:21 EDT
Resolved -
This incident has been resolved.
Sep 14, 10:50 EDT
Investigating -
Re-posted from the Google Apps Dashboard ,
"We're investigating reports of an issue with Google Drive. We will provide more information shortly. The affected users are able to access Google Drive, but are seeing error messages, high latency, and/or other unexpected behavior. Customers can see "Your account doesn't support creating new files within Google Drive. You can still view and edit existing files." banner. Creating files works as expected despite of the message in the banner.
Workaround: customers can ignore the warning banner and create files."
Sep 14, 10:37 EDT
Completed -
The scheduled maintenance has been completed.
Sep 12, 06:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 05:00 EDT
Scheduled -
On Tuesday, September 12, between 5:00am and 6:00 am, Networking will be performing system maintenance. During this time, there will be a brief interruption in service in the Administration Building (including the Parking Garage and the Main Entrance Gate Booth)
If you experience any issues outside this time frame, please contact us via the DoIT Service Portal at http://service.stonybrook.edu
Sep 7, 12:25 EDT