Qualtrics - XM Directory intermittent errors
Investigating - DoIT is aware of an incident intermittently impacting Qualtrics: XM Directories. Qualtrics users trying to upload new distribution lists may experience errors on uploads or while editing existing segmented contact lists. DoIT has opened a ticket with Qualtrics Support on behalf of our enterprise license.

If you or your team are experiencing an error with Qualtrics directories, distributions, or contact lists:
Please open a support ticket with DoIT at help.stonybrook.edu and a member of our team will discuss available work-around options that may best suit your needs.
May 20, 2026 - 20:32 EDT

About This Site

Welcome to the Division of Information Technology's home for system status and service incident information. You will find live and historical data on system status and scheduled maintenance.

Uptime over the past 90 days. View historical uptime.
Network, Phones and TV Operational
90 days ago
100.0 % uptime
Today
WolfieNet (Wi-Fi) Operational
Eduroam (Wi-Fi) Operational
Wired Operational
Voice Over Internet Protocol (VoIP) Operational
Virtual Private Network (VPN) Operational
Campus Television Operational
Telephone Systems Operational
TV Service - Apogee Operational
90 days ago
100.0 % uptime
Today
Remote Desktop Gateway Operational
90 days ago
100.0 % uptime
Today
Mail Relay Operational
90 days ago
100.0 % uptime
Today
SOLAR Operational
PeopleSoft Operational
G Suite (Google Apps) Operational
Google Apps Gmail Operational
Google Apps Drive Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Sheets Operational
Google Apps Slides Operational
Google Apps Groups Operational
Google Apps Hangouts Operational
Google Apps Sites Operational
Business Systems Operational
90 days ago
100.0 % uptime
Today
25 Live Operational
accessVIS Operational
Aleph Operational
BI Launch Pad (formerly InfoView) Operational
Concur Travel & Expense Operational
90 days ago
100.0 % uptime
Today
Construction Project Management Operational
90 days ago
100.0 % uptime
Today
Degree Works Operational
DocuSign Operational
90 days ago
100.0 % uptime
Today
Enterprise Asset Management (HxGN EAM) Operational
Judicial Action Campus Counts Operational
SB Events Operational
SUNY 1 & 2 (Legacy) & SMART Financial Systems (SUNY Web portal) Operational
SBU 311 App Operational
SBU Reporting Operational
StarRez Operational
Talent Management System (TMS) Operational
WolfMart Operational
Campus Card System (IDMS) Operational
90 days ago
100.0 % uptime
Today
Student and Faculty Services Degraded Performance
90 days ago
100.0 % uptime
Today
Brightspace Operational
90 days ago
100.0 % uptime
Today
Classrooms Operational
Clickers Operational
ContentDM Operational
Course Evaluations (Faculty & Administrators) Operational
Course Evaluations (Students) Operational
Digication ePortfolios Operational
Digital Desk (Opscan) Operational
Echo360 Operational
Faculty Profiles Operational
Feedback Fruit (in Brightspace) Operational
90 days ago
100.0 % uptime
Today
FIXIT Operational
Maple TA Operational
Printing Operational
Qualtrics Degraded Performance
Respondus Lockdown Browser & Respondus Monitor Operational
90 days ago
100.0 % uptime
Today
SafeAssign Operational
SINC Sites (Computer Labs) Operational
Virtual SINC Site Operational
VoiceThread Operational
Live Chat Operational
90 days ago
100.0 % uptime
Today
Turnitin Operational
90 days ago
100.0 % uptime
Today
Servers, Storage and Backups Operational
Department Shared Folders Operational
MySBFiles Operational
Document Management Systems (OnBase) Operational
Virtual Servers Operational
Accounts and Passwords Partial Outage
90 days ago
100.0 % uptime
Today
Duo Security Two-Factor Authentication Operational
NetID / Single Sign On (SSO) Partial Outage
SailPoint Identity Security Cloud Operational
90 days ago
100.0 % uptime
Today
Collaboration and Publishing Operational
90 days ago
100.0 % uptime
Today
DoIT WebSite / Drupal Content Management System Operational
EZProxy Operational
LISTSERV (Electronic Mailing Lists) Operational
Office 365 Operational
Phone Directory and People Search Operational
SBConnect (Adobe Connect Web Conferencing) Operational
SB You Operational
SharePoint Operational
Stony Brook Website Operational
90 days ago
100.0 % uptime
Today
Yammer Operational
Zoom Operational
90 days ago
100.0 % uptime
Today
Zoom Cloud Recording Operational
Zoom Zoom Cloud Room Connector Operational
Zoom Live Streaming Operational
Zoom Meeting Telephony Services Operational
Zoom Zoom Meetings Operational
Zoom Zoom Chat Operational
Zoom Zoom Phone Operational
Zoom Zoom Video Webinars Operational
Zoom Zoom Dashboard & Reporting Operational
Zoom Download Center Operational
Zoom Web Portal Operational
Zoom REST API Operational
myResearch Portal Operational
90 days ago
100.0 % uptime
Today
Conflict of Interest (COI) Operational
Grants Operational
Agreements Operational
IRB Operational
Safety Operational
IACUC Operational
90 days ago
100.0 % uptime
Today
Solstice Operational
90 days ago
100.0 % uptime
Today
TeamDynamix IT Service Management Platform Operational
Information Security Training (SANS) Operational
90 days ago
100.0 % uptime
Today
Zoom Integrations/Calendar/Plug-In/Add-In Operational
Zoom Zoom Rooms Operational
Zoom Web Client Operational
TeamDynamix Search Operational
TeamDynamix Mobile App Operational
TeamDynamix Email Operational
TeamDynamix Authentication Operational
TeamDynamix Web Interface Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Network Maintenance - Residential and Academic Wi-Fi Jul 30, 2026 05:00-07:00 EDT

On July 30, 2026 , between 5:00am and 7:00am, Networking will be performing system maintenance on Residential and Academic Wi-Fi infrastructure. We do not anticipate any disruption of services.

If you find this maintenance has affected you, please let us know at http://service.stonybrook.edu/
Posted on Jul 20, 2026 - 10:46 EDT

SBU My Password Maintenance Jul 30, 2026 12:00-13:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Jul 20, 2026 - 10:31 EDT
Scheduled - We will be undergoing scheduled maintenance during this time. No password changes can be made during this time. This applies to NetID, SOLAR, and PeopleSoft passwords.
Jul 20, 2026 - 10:30 EDT

Zoom License Refresh Aug 17, 2026 07:00-09:00 EDT

Zoom licensing is being adjusted for the fall semester. Faculty and west campus staff will be automatically relicensed. Students and east campus staff must sign back into the application or at stonybrook.zoom.us to relicense their profile.
Posted on Jul 27, 2026 - 08:52 EDT

Jul 30, 2026

No incidents reported today.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

Scheduled Network Maintenance - Residential and Academic Wi-Fi
Completed - The scheduled maintenance has been completed.
Jul 28, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 05:00 EDT
Scheduled - On July 28, 2026, between 5:00am and 6:00am, Networking will be performing system maintenance on the Residential and Academic Wi-Fi infrastructure. During this time, there will be a brief interruption in service.

If you experience any issues outside this time frame, please contact us via the DoIT Service Portal at http://service.stonybrook.edu
Jul 20, 10:43 EDT

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

accessVIS migration
Completed - The scheduled maintenance has been completed.
Jul 23, 13:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 12:00 EDT
Scheduled - AccessVIS will undergo a scheduled migration on July 23, 2026 from 12:00-1:30 PM.
Jul 15, 15:38 EDT
Print From Anywhere - Pharos Printer Maintenance
Completed - The scheduled maintenance has been completed.
Jul 23, 09:14 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 21, 12:03 EDT
Scheduled - The Pharos print system will be undergoing maintenance during this time. This means the Print From Anywhere devices throughout the campus, including public lobbies and private offices, will not be functional during this time.
Jul 16, 17:05 EDT
Scheduled Network Maintenance - West Campus
Completed - The scheduled maintenance has been completed.
Jul 23, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 04:00 EDT
Scheduled - On July 23, 2026, between 4:00am and 6:00am, Networking will be performing system maintenance on the West Campus networking equipment. During this time, there will be a brief interruption in service.

If you experience any issues outside this time frame, please contact us via the DoIT Service Portal at http://service.stonybrook.edu
Jul 20, 11:15 EDT

Jul 22, 2026

No incidents reported.

Jul 21, 2026

Scheduled Network Maintenance - West Campus
Completed - The scheduled maintenance has been completed.
Jul 21, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 04:00 EDT
Scheduled - On July 21, 2026, between 4:00am and 6:00am, Networking will be performing system maintenance on the West Campus networking equipment. During this time, there will be a brief interruption in service.

If you experience any issues outside this time frame, please contact us via the DoIT Service Portal at http://service.stonybrook.edu
Jul 20, 11:14 EDT

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

Slow response changing call status on webex Contact Center calls.
Resolved - The issue has been resolved services remain healthy and stable. We appreciate your patience while we addressed this service incident.
Jul 16, 15:54 EDT
Investigating - Cisco is investigating an issue affecting Webex Contact Center agents in the US where completed calls continue to appear as active in the Webex App after they have ended. Although the calls are no longer active, they remain displayed in the application, which may prevent agents from answering subsequent calls. This issue is impacting only calls handled through the Webex App.
Jul 16, 08:56 EDT
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