Investigating - DoIT is aware of an incident intermittently impacting Qualtrics: XM Directories. Qualtrics users trying to upload new distribution lists may experience errors on uploads or while editing existing segmented contact lists. DoIT has opened a ticket with Qualtrics Support on behalf of our enterprise license.
If you or your team are experiencing an error with Qualtrics directories, distributions, or contact lists: Please open a support ticket with DoIT at help.stonybrook.edu and a member of our team will discuss available work-around options that may best suit your needs.
May 20, 2026 - 20:32 EDT
Welcome to the Division of Information Technology's home for system status and service incident information. You will find live and historical data on system status and scheduled maintenance.
On Tuesday, August 11, 2026, between 7:00am and 8:00am, Networking will be performing system maintenance on the Library and Computing Center equipment. During this time, there will be a brief interruption in service.
If you experience any issues outside this time frame, please contact us via the DoIT Service Portal at http://service.stonybrook.edu Posted on
Aug 07, 2026 - 10:03 EDT
Zoom licensing is being adjusted for the fall semester. Faculty and west campus staff will be automatically relicensed. Students and east campus staff must sign back into the application or at stonybrook.zoom.us to relicense their profile. Posted on
Jul 27, 2026 - 08:52 EDT
Resolved -
This incident has been resolved.
Jul 31, 17:11 EDT
Monitoring -
Slow/degraded loading of TDWorkManagement interface pages should be resolved as of now. An explanation of the root cause will be provided as soon as it is available, but we have seen performance levels return to normal for all partitions affected.
Jul 30, 13:57 EDT
Investigating -
TeamDynamix is currently investigating reports of latency. They will provide updates as soon as possible.
Jul 30, 12:06 EDT
Completed -
The scheduled maintenance has been completed.
Jul 30, 13:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 12:00 EDT
Update -
We will be undergoing scheduled maintenance during this time.
Jul 20, 10:31 EDT
Scheduled -
We will be undergoing scheduled maintenance during this time. No password changes can be made during this time. This applies to NetID, SOLAR, and PeopleSoft passwords.
Jul 20, 10:30 EDT
Completed -
The scheduled maintenance has been completed.
Jul 30, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 05:00 EDT
Scheduled -
On July 30, 2026 , between 5:00am and 7:00am, Networking will be performing system maintenance on Residential and Academic Wi-Fi infrastructure. We do not anticipate any disruption of services.
Completed -
The scheduled maintenance has been completed.
Jul 28, 06:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 05:00 EDT
Scheduled -
On July 28, 2026, between 5:00am and 6:00am, Networking will be performing system maintenance on the Residential and Academic Wi-Fi infrastructure. During this time, there will be a brief interruption in service.
If you experience any issues outside this time frame, please contact us via the DoIT Service Portal at http://service.stonybrook.edu
Jul 20, 10:43 EDT