Monitoring - A fix has been implemented and we are monitoring the results.
Feb 07, 2024 - 16:37 EST
Update - SSO (NetID) services have been restored. Some services are still being impacted such as WolfieNet and eduroam.
Feb 07, 2024 - 15:02 EST
Update - We are continuing to investigate this issue.
Feb 07, 2024 - 14:42 EST
Update - This issue is still being investigated. DoIT is aware that this incident is also impacting other services, namely the SSO - NetID Log ins.
Feb 07, 2024 - 14:39 EST
Update - We are continuing to investigate this issue.
Feb 07, 2024 - 14:29 EST
Investigating - VM Hosts are rebooting intermittently and incident is under investigation.
Feb 07, 2024 - 13:56 EST
Welcome to the Division of Information Technology's home for system status and service incident information. You will find live and historical data on system status and scheduled maintenance.
Network, Phones and TV
Operational
90 days ago
100.0
% uptime
Today
WolfieNet (Wi-Fi)
Operational
Eduroam (Wi-Fi)
Operational
Wired
Operational
Voice Over Internet Protocol (VoIP)
Operational
Virtual Private Network (VPN)
Operational
Campus Television
Operational
Telephone Systems
Operational
TV Service - Apogee
Operational
90 days ago
100.0
% uptime
Today
Remote Desktop Gateway
?
Operational
90 days ago
100.0
% uptime
Today
Mail Relay
?
Operational
90 days ago
100.0
% uptime
Today
SOLAR
?
Operational
PeopleSoft
Operational
IT Service Portal (service.stonybrook.edu)
?
Operational
Completed -
The scheduled maintenance has been completed.
Mar 28, 17:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 11:30 EDT
Scheduled -
The campus web servers will be undergoing maintenance today, Thursday 3/28 starting at 11 am and ending at 5 pm. During this time there is not expected to be any interruption of service.
Completed -
The scheduled maintenance has been completed.
Mar 27, 06:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 06:00 EDT
Scheduled -
On March 27 2024, between 6:00am and 6:30am, Networking will be performing system maintenance. We do not anticipate any disruption of services.
Resolved -
This issue was resolved by Cisco.
Mar 21, 08:34 EDT
Monitoring -
Services remain healthy and are fully operational. Telecom will continue to monitor the issue and update if needed.
Mar 20, 20:48 EDT
Identified -
Cisco Webex has identified the issue and services are now restored.
Mar 20, 20:44 EDT
Update -
We are continuing to investigate this issue.
Mar 20, 20:09 EDT
Investigating -
Cisco Webex is investigating an issue that may cause degraded service performance for telephones. Users may have been disconnected and reconnected from their Webex telephone. At this Cisco has completed remediation activities and is now monitoring service. Telecom will update as soon as more information is provided.
Mar 20, 20:08 EDT
Completed -
The scheduled maintenance has been completed.
Mar 21, 06:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 05:00 EDT
Scheduled -
Scheduled - On March 21 2024, between 5:00am and 06:00am, Networking will be performing system maintenance on the network equipment in the IDC building. During this time, there will be a brief interruption in service.
If you experience any issues outside this time frame, please contact us via the DoIT Service Portal at http://service.stonybrook.edu
Mar 18, 11:19 EDT
Resolved -
Dear Digication Community, Data loss from 4am to 7:45am Eastern due to unexpected system maintenance issue.
During system maintenance on March 20, 2024 we noticed users experiencing publishing and other errors beginning around 4am Eastern time. Our engineers began working on diagnosing and resolving the issues and we made the decision to bring the system offline at 7:45am Eastern to reduce the impact of these errors on our users, and the significant data integrity issues presented by this situation.
We have determined that due to the complexity of these unexpected issues the best and safest response will be to restore our system to its state at 4am Eastern. This will unfortunately result in the loss of any data entered between 4am and 7:45am Eastern. Our system was restored at 10:09am Eastern. We will be implementing additional safeguards to prevent similar incidents in the future.
We are so sorry for this unfortunate incident and the impact on our community! Please contact us at support@digication.com if you have any questions or need further assistance!
Mar 20, 10:32 EDT
Investigating -
Digication is temporarily offline for system maintenance on March 20, 2024.
Users experienced errors beginning around 4am Eastern time and their engineers are working on resolving the issues and restoring access to Digication.
Resolved -
This incident has been resolved.
Mar 20, 08:29 EDT
Monitoring -
Instructors who are experiencing issues with Group memberships in Brightspace, submit a ticket online at: service.stonybrook.edu with your Name, Information for the course(s) impacted, including Course Number & Section # and our systems team will fix for you.
Mar 4, 16:16 EST
Completed -
The scheduled maintenance has been completed.
Mar 20, 03:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 02:00 EDT
Scheduled -
03/20/2024 , between 02:00am and 03:00am, Our Carrier Windstream will be performing system maintenance. Service impact may be experienced at varying times throughout the Maintenance window.
If you experience any issues outside this time frame, please contact us via the DoIT Service Portal at http://service.stonybrook.edu
Mar 18, 11:38 EDT
Completed -
Maintenance is complete and systems are back online.
Mar 19, 19:35 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 17:00 EDT
Scheduled -
The PeopleSoft Campus Solutions, Human Capital Management and SOLAR sites will be offline on Tuesday 3/19 starting at 5pm and ending at 8pm so that required updates can be installed.
Mar 14, 13:07 EDT
Completed -
The scheduled maintenance has been completed.
Mar 19, 11:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 07:00 EDT
Scheduled -
On March 19 2024, between 7:00am and 11:00am, Networking will be performing system maintenance on the network equipment in Simons Center. During this time, there will be a brief interruption in service.
If you experience any issues outside this time frame, please contact us via the DoIT Service Portal at http://service.stonybrook.edu
Mar 12, 11:08 EDT
Completed -
The scheduled maintenance has been completed.
Mar 18, 13:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 13:00 EDT
Scheduled -
In order to address an issue related to processes being blocked when they shouldn't be, we will recycle the Campus Solutions process scheduler at 1pm today. Between 1pm and 1:30pm, the process scheduler will not be available and any processes still running at 1pm will be terminated. Please plan accordingly.
This will affect Campus Solutions only.
Mar 18, 10:41 EDT
Completed -
The scheduled maintenance has been completed.
Mar 16, 06:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 04:00 EDT
Scheduled -
From Digication Support:
We would like to inform you about an upcoming scheduled maintenance for Digication. During this time, we plan to perform essential updates to enhance system stability and performance.
Completed -
The scheduled maintenance has been completed.
Mar 14, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 05:00 EDT
Scheduled -
On Thursday, March 14 2024, between 5:00am and 7:00am, Networking will be performing maintenance on Wi-Fi equipment. During this time, there will be a brief disruption of WolfieNet-Guest and WolfieNet-IoT registration.
If you experience any issues outside this time frame, please contact us via the DoIT Service Portal at http://service.stonybrook.edu
Mar 11, 10:33 EDT