Qualtrics
Identified - The issue has been identified and we have contacted Qualtrics to resolve the issue.
Aug 11, 16:54 EDT
Investigating - Getting this message when trying to access Qualtrics. "An Error Has Occured
The application you have accessed is not registered for use with this service."
Aug 11, 15:47 EDT

About This Site

Welcome to the Division of Information Technology's home for system status and service incident information. You will find live and historical data on system status and scheduled maintenance.

Uptime over the past 90 days. View historical uptime.
Network, Phones and TV Operational
90 days ago
100.0 % uptime
Today
WolfieNet (Wi-Fi) Operational
Eduroam (Wi-Fi) Operational
Wired Operational
Voice Over Internet Protocol (VoIP) Operational
Virtual Private Network (VPN) Operational
Campus Television Operational
Telephone Systems Operational
TV Service - Apogee Operational
90 days ago
100.0 % uptime
Today
Remote Desktop Gateway ? Operational
90 days ago
100.0 % uptime
Today
SOLAR ? Operational
PeopleSoft Operational
IT Service Portal (service.stonybrook.edu) ? Operational
G Suite (Google Apps) Operational
Google Apps Gmail Operational
Google Apps Drive Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Sheets Operational
Google Apps Slides Operational
Google Apps Groups Operational
Google Apps Hangouts Operational
Google Apps Sites Operational
Business Systems Operational
25 Live Operational
accessVIS Operational
Aleph ? Operational
Degree Works Operational
Infor Enterprise Asset Management (Infor EAM) Operational
Judicial Action Campus Counts Operational
SAP Business Objects Operational
SB Events Operational
SUNY 1 & 2 (Legacy) & SMART Financial Systems (SUNY Web portal) Operational
SBU 311 App Operational
SBU Class Find Operational
SBU Reporting Operational
StarRez Operational
Talent Management System (TMS) Operational
WolfMart Operational
Student and Faculty Services Major Outage
90 days ago
99.96 % uptime
Today
Blackboard ? Operational
Classrooms ? Operational
Clickers Operational
ContentDM Operational
Course Evaluations (Faculty & Administrators) Operational
Course Evaluations (Students) Operational
Digication ePortfolios Operational
Echo360 Operational
Faculty Profiles Operational
FIXIT Operational
Maple TA Operational
Printing Operational
Qualtrics Major Outage
Respondus Lockdown Browser & Respondus Monitor ? Operational
90 days ago
99.9 % uptime
Today
SafeAssign ? Operational
SINC Sites (Computer Labs) Operational
Sparky (UNIX) Operational
Virtual SINC Site Operational
VoiceThread Operational
Live Chat Operational
90 days ago
100.0 % uptime
Today
Honorlock ? Operational
90 days ago
100.0 % uptime
Today
Remote SINC Site Operational
Servers, Storage and Backups Operational
Department Shared Folders Operational
MySBFiles Operational
Document Management Systems (Nolij & OnBase) Operational
Virtual Servers Operational
Accounts and Passwords Operational
DUO Security Two-Factor Authentication Operational
NetID / Single Sign On (SSO) Operational
Collaboration and Publishing Operational
90 days ago
100.0 % uptime
Today
Drupal Content Management System Operational
EZProxy Operational
LISTSERV (Electronic Mailing Lists) Operational
Office 365 Operational
Phone Directory and People Search Operational
SBConnect (Adobe Connect Web Conferencing) Operational
SB You Operational
SharePoint Operational
Yammer Operational
Zoom ? Operational
90 days ago
100.0 % uptime
Today
Zoom Cloud Recording Operational
Zoom Zoom Cloud Room Connector Operational
Zoom Live Streaming Operational
Zoom Meeting Telephony Services Operational
Zoom Zoom Meetings Operational
Zoom Zoom Chat Operational
Zoom Zoom Phone Operational
Zoom Zoom Video Webinars Operational
Zoom Zoom Dashboard & Reporting Operational
Zoom Download Center Operational
Zoom Web Portal Operational
Zoom Zoom Connector for Cisco Operational
Zoom Zoom Connector for Polycom Operational
Zoom REST API Operational
Stony Brook Website Operational
90 days ago
100.0 % uptime
Today
myResearch Portal Operational
90 days ago
100.0 % uptime
Today
Conflict of Interest (COI) Operational
Grants Operational
Agreements Operational
IRB Operational
Safety Operational
IACUC Operational
90 days ago
100.0 % uptime
Today
Information Security Training (SANS) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled VoIP Maintenance Aug 12, 02:00-03:00 EDT
On Friday , August 12th between 2:00am to 3:00am, Telephony will be performing system maintenance on the Openscape voice server. Telecom does not anticipate any interruption to telephone calls.

If you experience any issues outside this time frame, please contact us via the DoIT Service Portal at http://service.stonybrook.edu
Posted on Aug 11, 10:19 EDT
Scheduled WiFi Network Maintenance Aug 16, 06:00-07:30 EDT
On Tuesday, August 16th, between 6:00 am and 7:30am, Networking will be performing system maintenance on the West Campus, Residential and Southampton WiFi network. During this maintenance window, there will be a brief disruption of WiFi service.

If you experience any issues outside this time frame, please contact us via the DoIT Service Portal at http://service.stonybrook.edu
Posted on Aug 11, 11:42 EDT
Scheduled WiFi Network Maintenance - Computer Science Aug 17, 06:00-07:30 EDT
On Wednesday, August 17th, between 6:00am and 7:30am, Networking will be performing system maintenance on the Computer Science WiFi network. During this maintenance window, there will be a brief disruption of WiFi service.

If you experience any issues outside this time frame, please contact us via the DoIT Service Portal at http://service.stonybrook.edu
Posted on Aug 11, 11:45 EDT
Blackboard Maintenance Aug 17, 07:00-07:30 EDT
DoIT will be implementing the campus Single Sign-On and Duo authentication to Blackboard. Blackboard and all dependent services will be unavailable during this maintenance window.
Posted on Aug 10, 17:39 EDT
Past Incidents
Aug 11, 2022
Scheduled VoIP Maintenance
Completed - The scheduled maintenance has been completed.
Aug 11, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 02:02 EDT
Scheduled - On Thursday, August 11th between 2:00am to 3:00am. Telephony will be performing system maintenance on the Openscape voice server. Telecom does not anticipate any interruption to telephone calls.

If you experience any issues outside this time frame, please contact us via the DoIT Service Portal at http://service.stonybrook.edu
Aug 10, 09:39 EDT
Aug 10, 2022
Scheduled VoIP Maintenance
Completed - The scheduled maintenance has been completed.
Aug 10, 22:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 22:00 EDT
Scheduled - Tonight, Wednesday, 8/10/22, between 10:00pm to 10:15 pm, Telephony will be performing system maintenance. During this time, there should be no interruption in service. (Restarting a process in the Openscape Contact Center server)

If you experience any issues outside this time frame, please contact us via the DoIT Service Portal at http://service.stonybrook.edu
Aug 10, 13:57 EDT
Scheduled Network Maintenance
Completed - The scheduled maintenance has been completed.
Aug 10, 09:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 07:00 EDT
Scheduled - On Wednesday, August 10th between 7:00am and 9:00 am, Networking will be performing system maintenance. We do not anticipate any disruption of services.

If you find this maintenance has affected you, please let us know at http://service.stonybrook.edu/
Aug 9, 13:47 EDT
Aug 9, 2022
DUO
Resolved - This incident has been resolved.
Aug 9, 06:19 EDT
Investigating - We are currently monitoring an issue causing an outage with our Self-Service billing functionality.
Aug 8, 11:01 EDT
Aug 8, 2022
Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022
Virtual SINC Site maitenance
Completed - The scheduled maintenance has been completed.
Aug 4, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 20:00 EDT
Scheduled - The Virtual SINC site will be down for maintenance from 8:00 PM-12:00 AM on August 3, 2022.
Aug 2, 14:44 EDT
Aug 3, 2022
Aug 2, 2022
Zoom for Google Workspace Malfunctioning
Resolved - This incident has been resolved.
Aug 2, 13:23 EDT
Investigating - Zoom for Google Workspace is currently not working as intended. You may not be able to schedule meetings through Google Calendar until this is resolved. We are working with Zoom to have this addressed as soon as possible.
Aug 2, 10:45 EDT
Aug 1, 2022
DUO Security Two-Factor Authentication.
Resolved - This incident has been resolved.
Aug 1, 17:59 EDT
Investigating - Posted from the DUO Security Status page.

"All Deployments: Intermittent Push Notifications Errors to Android devices.

We are currently investigating an issue causing intermittent Push notifications errors with Android devices on all of our deployments and are working to correct the issue as soon as possible.

For two-factor authentication purposes, we recommend closing and re-opening the Duo Mobile App then re-requesting the Push notification to potentially work around the issue.
Alternatively please use an alternate 2FA option such as Phone Call or SMS.

Please check back here or subscribe to updates for any changes."
Jul 28, 05:56 EDT
Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022
SAP Business Objects.
Resolved - We can Post the Issue with InfoView has been resolved.

User may now log in.
Jul 28, 10:12 EDT
Investigating - InfoView Reporting (SAP Business Intelligence Reports) is currently experiencing access issues.

Resolution is in progress.
Jul 28, 09:36 EDT
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