Monitoring - Connectivity to Research and Development Park has been restored. Networking is verifying connectivity.
Apr 12, 2024 - 18:29 EDT
Identified - The problem has been identified by the carrier. A repair team has been dispatched by the carrier to begin analysis amd repair of services.
Apr 12, 2024 - 15:03 EDT
Investigating - Networking is aware of the network disruption affecting Research and Support Services (Building 17), IDC, CEWIT and AERTC. We are currently investigating the issue and will update with more information shortly.
Apr 12, 2024 - 11:45 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 07, 2024 - 16:37 EST
Update - SSO (NetID) services have been restored. Some services are still being impacted such as WolfieNet and eduroam.
Feb 07, 2024 - 15:02 EST
Update - We are continuing to investigate this issue.
Feb 07, 2024 - 14:42 EST
Update - This issue is still being investigated. DoIT is aware that this incident is also impacting other services, namely the SSO - NetID Log ins.
Feb 07, 2024 - 14:39 EST
Update - We are continuing to investigate this issue.
Feb 07, 2024 - 14:29 EST
Investigating - VM Hosts are rebooting intermittently and incident is under investigation.
Feb 07, 2024 - 13:56 EST
Welcome to the Division of Information Technology's home for system status and service incident information. You will find live and historical data on system status and scheduled maintenance.
Network, Phones and TV
Operational
90 days ago
100.0
% uptime
Today
WolfieNet (Wi-Fi)
Operational
Eduroam (Wi-Fi)
Operational
Wired
Operational
Voice Over Internet Protocol (VoIP)
Operational
Virtual Private Network (VPN)
Operational
Campus Television
Operational
Telephone Systems
Operational
TV Service - Apogee
Operational
90 days ago
100.0
% uptime
Today
Remote Desktop Gateway
?
Operational
90 days ago
100.0
% uptime
Today
Mail Relay
?
Operational
90 days ago
100.0
% uptime
Today
SOLAR
?
Operational
PeopleSoft
Operational
IT Service Portal (service.stonybrook.edu)
?
Operational
Resolved -
This incident has been resolved.
Apr 9, 15:16 EDT
Monitoring -
A fix has been implemented and the results are being monitored. If you are receiving errors when logging into SOLAR, we recommend using an alternate browser, such as Firefox, Microsoft Edge, Safari or Chrome). You can also clear your browser cache by following the directions found here: https://it.stonybrook.edu/help/kb/clearing-browser-cache
Apr 8, 13:53 EDT
Investigating -
We are currently investigating an issue with logging into SOLAR. If you are experiencing this issue, please try using another browser or clearing your browsers history. You can find the instructions here: https://it.stonybrook.edu/help/kb/clearing-browser-cache
Apr 8, 11:49 EDT