DUO Possible Issues

Incident Report for DoIT

Resolved

This incident has been resolved.

Posted Mar 05, 2021 - 14:48 EST

Monitoring

DUO Status update: "Monitoring - All issues with our phone call support system have been resolved and the system is functioning as expected. We are continuing to closely monitor to ensure stability."

Posted Mar 05, 2021 - 13:54 EST

Investigating

DUO Status reporting; "Phone Support Handling Issue"
"Investigating - Duo Support is currently investigating an issue disrupting call connectivity between customers and our Support Engineers. We are working with the appropriate teams to address the core issue. If you need to contact Duo Support, we recommend contacting us via chat for more critical needs or email for less urgent matters."

Posted Mar 05, 2021 - 10:16 EST

This incident affected: Accounts and Passwords (Duo Security Two-Factor Authentication).